No calls can get through to my extension - Toshiba DKT3010SD Corded Phone

To program the calls to go to the new location with the same extension number on a Nortel Networks T7316 phone, you will need to update the call routing information in the phone system's programming.
Here are the steps you can follow:

1. Access the programming mode on the phone system. This typically involves entering a password or code on the phone's keypad.
2. Locate the call routing configuration for the extension in question. This may be in a menu for "extensions" or "call routing," depending on the specific phone system.
3. Edit the call routing information to reflect the new location of the extension. This may involve specifying a new phone number, a new group or queue, or a new set of forwarding rules.
4. Save the changes and exit the programming mode.

Once you have completed these steps, incoming calls should be routed to the new location of the extension, even though the extension number remains the same. Note that it may take some time for the changes to propagate through the phone system, so it is possible that calls may still go to the old location for a brief period of time after the changes are made.

• Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
• Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
• Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.


• Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
• Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.

press intercom button

To use both the transfer and the intercom it,s necessary to know the extension numbers of the phones your trying to call or transfer to. To find out what the extension number is on those extensions either press feature 00 (if the extension has a display) the extension number will be displayed on the screen, if the set doesn't have a display then you can use the intercom to call a extension that does have a display. To use the intercom press one of the intercom keys below the first two line keys and enter in the extension number of the persons phone you wish to call. To transfer a call, while talking to the caller press the Transfr key(above the hold key) then the extension number of the of the persons phone you wish to call then hang up.

The default password on partner voicemails is 1234. The reason for the call returning to the extension that transferred the call to the new extension is probably because the cover vms isn't set up for the new extension.
To check the vms cover for that extension, at either extension 10 or 11 press feature 00 and press the left hand intercom button twice. The display will say system programming.
Enter #310, the display will sayAutomatic VMS Cover Extension:
enter in the extension number of the new extension.
The screen will say either "1 assigned" or "2 not assigned"
enter in 1 (assigned)
press feature 00 when finished.

While on a call press the Transfr key then dial the extension you want to transfer the call to.If you want to blind transfer the caller hang up after dialing the extension. If you want to screen the call for the extension, wait til they pick up the intercom call, tell them who is calling then hang up. in either case whenn you hang up the call is connected to the extension you transfered it to.

You can call forward the calls to the new extension by pressing feature 4 and the extension to forward the calls to on the laid off persons telephone.

You can transfer any incomming calls to another extension using call forward. On the set you wish to foward, either press your foward key or enter feature 4 the display should ask for an extension to send the calls to, enter receiving extension. Press your foward button or feature #4 to cancel fowarding.

To transfer calls, while on call press Conf/Trn and dial extension number. To Call forward your call to another extension there are three codes depending on what type of forwarding #601 - #604. Your guides and manuals are here
http://guides.idacomusa.com/

That's what happens when you plug in the system and don't program it. You need to review ICD groups.

By default, the phone connected to the first extension is the master phone and the only phone that rings.

Carl