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To enable close cationing on your TV follow this:-
 Press "Menu" button on the remote control to appear "Setup" menu on the screen.
 Use "Up and Down" arrows on the remote contol to select "Captions/Text" on your screen.
 Press "Right or Left " arrows to select any one of the following options. Caption-1, Caption-2, Caption-3, Caption-4 Text-1, Text-2, Text-3, Text-4.
 Press enter to return TV viewing.
To turn the caption feature to "On" or "Off'
 Press menu key on the remote control to display "Setup" menu.
 Using "UP/DOWN" buttons to select captions on your screen.
 Press "Right or Left" arrow to switch the captions feature 'ON" or "OFF" or "EZ Mute"
 Press enter to continue.
On your remote control find the CCD button and press it until you find the option to turn off the closed caption or select the closed caption option to use only when the sound is muted. If this does not eliminate the problem, you may have a switching problem in the control panel.Try turning off your television for a period of time and then turn it on and try resetting the control. If this fails you may want to contact customer service for technical help at 1-877-467-4289. Hope this helps you with your problem.
You will probably find the captioning is turned on in the cable box and that's why you haven't been able to get rid of it through the TV. The box remote control should allow you to access the setup menu so you can turn off the captioning. Your cable company should be able to help you if it's not clear from the on-screen information.
If you have original remote for t.v. , hit the button under the sleep timer button on remote, and eventually the closed cation words will be removed from the bottom right corner of t.v. Hope this helps , good luck .....
meknow is right I think. To turn off your closed captioning hopefully all you need to do is get into the setup menu. You didn't list what kind of TV you have so this is a generic solution. Go into menu and in a setup menu there will be a closed captioning way to select to turn the box off.
The reason sometimes you see it and sometimes you don't is because some programs have closed cationing and some don't.
And because you are only seeing a blank box and not closed captioning is because there are different closed captioning standards. CC1, CC2, etc.
So if you can find the menu item that allows you to turn off the closed captioning, it would be a good start to solving your problem.