While watching a show we heard a 'pop' and the screen went to 'wide' and we cannot get it back to zoom nor cinema by using the remote nor the tv menu. We have about 4" of black screen on either end of the picture. How do we get it back? Tried factory reset with no success.
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Sounds like you have the "Wide" mode set to Zoom or wide zoom. Also if you are on Comcast cable the cable box has a setting of Zoom and full. Set your TV's zoom setting to "Full" and the cable box to Full. I don't have an LG so you'll have to find these settings yourself..
I found the user manual online, and the pictures in it are really helpful and make this make a lot more sense, but: 1. Press [SCREEN MODE], to switch the TV aspect ratio. 2. Press [SCREEN MODE] repeatedly until the normal screen displays. NOTE: • Some programs may not offer all display mode options. 4:3 Programming [Sidebar] Sidebar displays a 4:3 picture at its standard 4:3 size. Sidebars will be displayed on the right and left edges of the screen. [Full] Full displays a 4:3 picture at a 16:9 size, with horizontal elongation necessary to fill the screen. [Cinema] Cinema displays a 4:3 picture at a 16:9 size, with less horizontal elongation necessary to fill the screen because a little bit of the top and bottom edge of the screen will be cut off. [Wide] Wide displays the center of the picture as original size and the outer sides of the picture will be elongated. The size of the picture will depend on the original signal. 16:9 Programming [Full] A picture is displayed at 16:9 size as it is. [Zoom] Zoom displays a 16:9 picture without changing its horizontal and vertical ratio, at its maximum size. [Cinema] Cinema displays a 16:9 picture with vertical elongation. [Expand] Expand displays a 16:9 picture with horizontal elongation
It sounds like you accidentally enabled a zoom feature or something similar.
Most remote controls should have a clearly labeled "zoom" button or a "picture size" option. If not, go into your TV's menu and look for something zoom related.
If this doesn't work, just go ahead and toy around in your TV's menu. I strongly suggest writing down the default settings so you can go back to them if you screw something up.
Are you using the original remote control...Reg TV doesn't fit your screen because it's not filmed in HD...But it should be clear but you have to watch it smaller... Usually big screen tv's will have a black trim around the picture...And zoom cuts off some of the picture..Some tv's have wide, cinema and other options...Your TV might just have zoom
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