Not receiving dialing tone unable to make calls

open line if have more than one phone plugged into a jack unplug one at a time and check dial tone if no change have phone company check incoming line

It\'s in system programming: feature CONFIG, Terminals & Sets, enter ext #, Prime Line: set to I/C (for intercom dial tone) or Line xxx. It is probably set to None based on your description.

Check your button programming using Feature *0 to see if the lines are programmed to your phone.

Step 1:

try turning off the phone taking the battery out for 15 seconds then re inserting it and turn the phone back on

Step 2:

if that does not work then try to factory reset it

Step 3:

then if that does not work take it to the store and ask them to troubleshoot it

Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone


Turning Call Divert On

*
by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4 Dial the telephone number to which the calls are to be diverted.
Step 5 Listen for two short beeps, confirming the diversion.
Step 6 Replace the receiver


Turning Call Divert Off

*
By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.



Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

*
Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.


Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

Thanks for using fixya...

Without knowing the exact model, I am unable to direct you to tech support....A common problem that causes this is either the phone cord is plugged into the out instead of the in jack on the back of the printer. Another possible situation is that you have VoIP phone service (comcast, or vonage) which doesn't provide a true dial tone for faxing, in which case you would need a dedicated phone line for the fax.

You have a feature active on your phone it's more than likely a call forward feature which would redirect you calls. The broken dial tone or stutter dial tone is an indicator a feature is active. Contact you system admin for the clear all feature code and the clear all call forwarding codes.

Activating Call Forwarding

You can activate Call Forwarding whenever you want your calls to be sent to another phone, including a mobile phone. Once activated, all your calls will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number.

1. Lift your telephone's receiver and listen for a dial tone.


2. Press *7 2.
In some areas you must use 72#
Dial 1172 on rotary or pulse-dialing phones.


3. At the tone, dial the telephone number where you want your calls transferred.
You will hear the number you entered ring. When the number is answered, Call Forwarding is activated.


4. If the call is not answered or the line is busy, hang up and call the number again within two minutes.
You will hear two short tones telling you that Call Forwarding is activated.


5. Hang up the receiver.

Deactivating Call Forwarding

Turn Call Forwarding off when you want to receive calls on your home phone.

1. Lift your telephone's receiver and listen for a dial tone.


2. Press * 73.
In some areas you must use 73#
Dial 1173 on rotary or pulse-dialing phones.


3. Listen for two short tones.
Call Forwarding is now off and you will receive your calls at your home number.

no dial tone. the handset shows "searching".

Your phone is barred. This means it has been blocked of making or receiving any calls.