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jc robles Posted on Jun 01, 2009
Answered by a Fixya Expert

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8GB iPod Touch Disabled

I have an 8 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used with it has recently crashed. When I installed iTunes on my new computer and connected the iPod Touch to it, a message appears saying, 'Can't connect iPod, please enter 4 digit code.' What is my next course of action? I have an 8 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used with it has recently crashed. When I installed iTunes on my new computer and connected the iPod Touch to it, a message appears saying, 'Can't connect iPod, please enter 4 digit code.' What is my next course of action?

2 Answers

Steve Brown

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  • Apple Master 688 Answers
  • Posted on Jun 01, 2009
Steve Brown
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You will have to restore your ipod to factory default settings in itunes.
or you can jailbreak the ipod with software like quickpwn.

Here is how to restore your ipod in itunes.
You will need to put the itouch in DFU/Recovery mode to get it to connect.

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Plug the usb cable into the Ipod and NOT into the computer.
Hold the Home Button down for 5 second (do not release it)
Then Press and hold the Power Button for approx 10 secs (count them out)
Your iPod will reboot.
Release the power button and continue holding the Home button for an additional 27secs.
You may see the screen go blank or not.
Plug the USB end into the computer with itunes open.
Your ipod will mount in recovery mode.
Restore it and Your all set.

if you need any further help let me know.
Good Luck

  • Anonymous Aug 29, 2013

    So i Have this Ipod touch first generation and everytime I plug it into my computer, Itunes or my computer wont recognized the device and I have used different cords and tried another computer and nothing, no beeps just the screen with itunes and the usb and it wont go any further then that.

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  • Contributor 1 Answer
  • Posted on Jun 20, 2009
Anonymous
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I forgot my lock code now my ipod touch is on lock down...How do I unlock it?

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 15, 2008

SOURCE: 8GB iPod Touch Disabled

Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!

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Ekse

  • 13435 Answers
  • Posted on Aug 27, 2008

SOURCE: 8GB iPod Touch Disabled

First you need to read this page and follow the instructions on settings the touch into recovery mode

http://support.apple.com/kb/HT1808

ones in recovery mode you can remove the code by restoreing the ipod with itunes heres how


Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in iTunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Anonymous

  • 1 Answer
  • Posted on Feb 04, 2009

SOURCE: i dont know what to do please help me my ipod touch is disabled.

press and hold the home and power buttons, when it turns off DO NOT let go of the home button continue holding until it restores itself then connect it to your computer and restore it. unfortunately it will erase everything.

Ekse

  • 13435 Answers
  • Posted on Feb 17, 2009

SOURCE: 8GB iPod Touch Disabled

Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse

Anonymous

  • 21 Answers
  • Posted on Jul 29, 2010

SOURCE: I have an 8 GB iPod touch that is now disabled bec...

connect your ipod to itunes and then click on your ipod. then click on updater and your ipod should be good as new.
this process is all on the computer.

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2nd generation 8gb .. ipod touch, is disabled/connect to i tunes (pin LOCK CODE)

1. Keep the power and home buttons pressed until the "Connect to iTunes" screen comes and restore (everything will be erased).
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I have an 8 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used...

You can bypass that passcode lock by doing the following steps:
  1. Plug/connect your device to a computer (PC or Mac)
  2. Turn it OFF
  3. Press and hold the POWER and HOME buttons together for EXACTLY 10seconds
  4. Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.
  5. Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it.


If you don't get it at first, try holding the buttons for lesser time or see the other procedures on my tip (link below):

http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restore


For more iPhone / iPod touch tips like jailbreaking and unlocking, click here.


If you need online help about jailbreaking and unlocking, you can contact me personally at this email:
[email protected] or add me on Skype: ebayseller.ca


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I have an 8 gb ipod touch that is now disabled because I can't remember the 4 digit code. The message on the ipod's screen says 'ipod is disabled. Connect to itunes.' The computer that I originally used...

connect your ipod to itunes and then click on your ipod. then click on updater and your ipod should be good as new.
this process is all on the computer.
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I have an 32 GB iPod touch that is now disabled because I can't remember the 4 digit code. The message on the iPod's screen says, 'iPod is disabled. Connect to iTunes.' The computer that I originally used...

I know a solution for your problem but I must inform you firstly that it will erase all data in your iPod touch including the jailbreak, in case it's jailbroken.


If you decided to continue, just click here to see the step by step guide on what you need to do.


For more iPod touch / iPhone tips, click here. Feel free to comment on my tips if you have other questions.


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My Apple ipod touch 8gb is disabled connect to itunes kindly plz help me to solve it
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Ipod is disabled connect to itunes

Go on to itunes and plug your mp3 in to your computer
and download it and salect which tunes you want. If it dose not work
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0helpful
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I dont know what to do please help me my ipod touch is disabled.

press and hold the home and power buttons, when it turns off DO NOT let go of the home button continue holding until it restores itself then connect it to your computer and restore it. unfortunately it will erase everything.
1helpful
1answer

8GB iPod Touch Disabled

Hey,

read this page i posted
http://www.fixya.com/support/r977231-disabled_or_code_forgotten
Let me know if you need anything else.


Thanks,
Ekse
284helpful
17answers

8GB iPod Touch Disabled

Thanks to everyone who provided solution inputs. I finally have my iPod back. The solution is: 1. Turn of your iPod. 2. While holding down the 'Home' button, connect to iTunes WARNING: Doing this will return your iPod back to original 'out of the box' settings and you will lose everything. On the bright side, you get a 'fresh' start and it will auto update to the most recent software version. Good luck!
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