This means that the printer is expecting A4 paper rather than letter size or whatever you are trying to use. Check your "Printer Options" on your computer and make sure that the appropriate paper size is selected. A4 is an international standard paper size that is 210 mm (8.27 inches) x 297 mm (11.7 inches) and therefore is just a bit narrower and longer than the American "letter" paper size.
To correct this, cancel the print job currently in the printer's memory, change the computer to the proper paper size, and send the print job again.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I talked to tech support at Canon, and he explained that the document I was trying to print was originally scanned with an A4 paper size, and my printed is set to Letter paper size, thus producing the error code. A simple solution is to "uncheck" the box that says "choose paper source by PDF page size". It worked!!
Hi there
this issue is caused by your driver defaulting to letter and a4 paper being used set your default paper size to a4 in the driver and also set tray to a4 this should cure the problem
Regards AL "alstech"
×