Hello, We got an approximately 4 year old Kenmore Elite AST2 front load washer that came with the house we purchased. I've had the nd error come up intermittently over the last 3 weeks, but always managed to get it working. Now,it simply won't. I noticed a door on the front of the washer that says 'Empty once every 2 months' and figure I'd check what it's there...loads of water and black and brown stuff (don't know how to call it otherwise) started flowing out of there. It therefore seems as though this has never been cleaned...What should I do? Unplug the machine and let it empty itself? Is there any additional cleaning that I should do? I removed the big white cap, but there's also a smaller black tube. Should I empty it that way instead?
SOURCE: Lint marks left on clothing
hello are you washing new items new items tend to create more lint within the first few washes check all pockets to see if there is anything left in them there maybe to much wash action for the size and type of load try selecting a less aggressive wash cycle
SOURCE: Code nd FAV6800AWW, Serial number 10
Hello HopelessR,
Don’t buy a clutch I don’t feel it’s a clutch issue at this point. I hope you can hang in there for some basic troubleshooting. I’m an owner like you not a repair person but I have worked some issues. I feel with the info supplied that you have a true “nd” alarm. The “nd” alarm is triggered when the washer fails to drain completely as monitored by the pressure switch input to the control board and the factory program time limit required for draining the washer. I have never experienced an “nd” alarm until this evening. This was a user induced “nd” failure by pumping wash water back into the tub during the drain cycle of Quick Wash cycle. I started a Quick Wash cycle with no clothes in the washer and with the remaining three settings set to min settings. At the 22 min mark the washer started the drain pump and began a slow spin CCW of the wash basket. It took several minutes of pumping wash water back into the wash tub to trigger “nd” alarm. The washer indicated time stayed at the 21 min mark until the “nd” alarm triggered. 1st test; could you start a Quick Wash cycle with what you would consider a full wash load with the settings I mentioned and let’s see what the results are. I don’t feel you have a clutch issue with no dc/UC error codes to the console. I believe at this point that you have a drain restriction problem. I can’t explain why the washer completes the cycle with the wash basket empty at this point. The 2nd test, do you have a deep sink you can pump the wash water into and observe the stream output? The stream my FAV6800AWW will produce is about a 3” vertical column of water out of the drain pipe held over the deep sink with the drain pump running and no clothes in the wash basket. If you have a deep sink and a helper that can turn on the drain pump in service mode as outlined below we can compare your drain pump output to mine.
You can turn on the drain pump in Service Mode with the process below.
1. Enter Service Mode by pressing both the Enviro Plus and Spin Only keys simultaneously until the washer beeps.
2. Next you need to go into the Board Output Test by pressing the Delicates key; your display should now read “ot”.
3. Now press the Presoak key this will start the drain pump and it should begin to empty the tub.
You can press the Off button to stop the drain pump.
If the output stream is low we can troubleshoot the restriction starting at the Sump Cap Item 9 and work back toward the drain pump.
I’ll hang in there with you if you want to continue to troubleshoot the issue. Maybe we can get some suggestions from other forum members. Rich
The Service Manual for reference. Sears Parts Direct for reference.
SOURCE: My maytag neptune front load washer displayed ND
Not draining,throw rugs tend to clog this unit as do bobby pins and under wires I'm giving you a link to the repair manual it covers the 3000 through 5500 it will help you get the door open and the clothes out so you can start bailing...
http://www.servicematters.com/maytag_library/docs/16010061.pdf
SOURCE: My 3 year old Maytag SAV5710AWW top-load washer
It is your water pump. If you don't know what you are doing it could be tough.
Testimonial: "Thank you very much. I found out I need special tool to remove the water pump's screws. It is not diffcult do it with diagrams. "
SOURCE: Problem with the Maytag Laundry Neptune Front-Load
Yes and no. The neptunes have always had a bad problem with that. As long as the clothes aren't soaking wet after the spin cycle you should be fine.
If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3
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