My dyson vacuum was making a different noise one day.I also noticed a slight smell.I emptied the canister now it's not switching on at all
Hi John, it's Jack at Dyson.
Most Dyson vacuums include a thermal cutout which shuts the machine down for protection if it starts to overhead. You should find it will run again after it's cooled down for around 2 hours.
This is likely to have been caused by a blockage, or because the filter is overdue for a wash. To prevent this from happening again, please follow the steps shown in our Support guide: http://www.dyson.co.uk/support/dc08/dc08-standard/my-machine-is-not-working/machine-won-t-switch-on-or-cuts-out/my-machine-cut-out-whilst-i-was-using-it/how-to-wash-filters/check-the-floor-tool
In normal use, the filter needs to be washed at least once every 3-6 months, as shown in the video attached. Use cold water without detergent, and allow at least 12 hours for both sections of the filter to dry completely before replacing it.
If you'd like some further help from our experts after you've given both of these steps a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), or 01-475-7109 (IE).
SOURCE: my dyson smells bad
Hi.
Yes you can use lots of soapy water & pressure washer or hose to clean the vortex unit but remember it will take at least 36 hrs to dry out internally.
SOURCE: dyson dc14 died, no power after burning smrll
It sounds like the motor has overheated and has now been irrepairable damaged.
The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.
The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.
Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.
Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.
Testimonial: "thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!"
SOURCE: I have a new dyson vacuum cleaner that is making a
It probably sucked something big up in it and it is stuck. Get a flashlight and turn the vacuum upside down and look and see if you can see anything you can chat with me and I can walk you through it
Testimonial: "found a rock "
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