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Follow these instructions to reset the master password on the JPEG2000 and JPEG2000 H.264 Dual Codec series DVRs. Press the menu button on the DVR. When prompt for a password, press the follow buttons on the DVR in this order: STOP --> PLAY --> STOP--> SEARCH --> PTZ --> PIP -->1 --> 2 --> OK (or Enter). You will be logged into the DVR as the administrator. Select Configuration from the System Menu. Then, select password Setup from the confuration menu. The password setup screen will display your current password.