Turn the machine off
Now press the stop button on the panel.
Now turn the machine ON.
Do not release the button until the machine
reset and code removes.
Release the button when you see the code is removed and basic panel is
shown
First check the right side cover where the image unit is located. Check the two latches that latch that door are not broken especially the rear one. Then get a paper clip and stick the clip in the small hole on the right side of the control panel it will touch a switch. The control panel with go thru some screens when you see the screen with copiers on it on the left side of the screen in the middle you will see a small "." when dot appears touch 3 button. Then the machine will continue to the code screen. Press the utility button should see a new button "Maintenance Mode" touch it then touch trouble reset. The machine will again go thru screens will see the"." again do nothing. Should go ready to Copy. If the code comes back do not reset you are messing with the Fuser the Hot part continue reset without a technician looking at and or replacing it can catch on fire that would ruin a perfectly good day
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
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