My Jenn-Air frig, model JCD2389G,isn't cooling. It's less than 7 years old. Freezer seems fine. Frig is set at coolest and still is only 55 degrees. Cleaned back of frig, what else do I check? thank you, Christine
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.
yes you have a defrost problem.. whirlpoolpartssurplus.com free tech advice i can simply walk you threw the process i recommend you do not defrost intill you find the problem
You may think the freezer is fine, but stick a thermometer in to be sure. It should be around 0 degrees F. If not, you may have iced up coils. See some other posts on this site about getting to those coils and defrosting.
very common blocked drain to cure unplug appliance defrost then remuve bottom panel freezer side you will find a silver tray with a drain chnnel unblock the hole that should cure it
Good idea to call a service tech. If it is a compressor problem it should be covered by warranty. If there is frost on the back wall of the freezer section you have a defrost problem. This would not be covered by warranty. If you have a compressor problem it usually is indicated by a hum and then a click from the back of the refrigerator near the bottom.
i'm thinking that maybe an air duct is either blocked or the damper isnt opening. In the freezer compartment at the top right side there is a cover that is held in place by 1 screw. (look at item number 35 here). remove this cover and make sure ice is not blocking it up. if that is ok, then check the damper control to be sure it is opening and closing properly. The damper is located on the refrig side in the control cover (look at item# 8 here).
×