Water fills and will not drain

Clogged pump motor. Unplug machine, take off front cover and look for a cleanout. Open it up, and clean out any debris. Also check hose going from tub to the pump. I have seen where that will fill up with crud, like when this person washed a rug with a deteriorated rubber backing which fill the hose with gunk. When you open it be ready for a rush of water, so have a shop vac ready! And if that dont work, listen to make sure the pump motor is turning on. If it is, then their must be a clogged line. Good luck.

This becomes a long drawn out process in which you have to remove the pump and the entire drain line and wash all the backing out of the machine also you have to remove the lines that go from the tub to the pump as well and even after you finish cleaning out the drain system you still will have more pieces stuck inside the tub area that you have to clean out as well. Easiest way take the machine outside or to an area you can use a hose on the unit where after you disassemble the entire pump area that you can wash the tub out of all the small pieces of the rug backing I had the unfortunate repair of doing this to someones rubber backed rug cept it took all the rubber off the back of the rug. It took about 3 hours with hooking and rehooking the drain lines and unclogging them over and over due to this unit I was working on was in a basement and no access to a hose If you have any further questions message me back and please remember to rank how this opinion has helped it allows me to continue helping others in similar situations in the future Thanks again Rick
p.s do this repair yourself a repair technician would charge about 200 to repair the unit due to the amount of time

¡æThe drain pump filter

• The drain filter collects threads and small objects left in the laundry. and rubber from rugs
Check regularly th

1. Open the lower cover cap

with a tool such as coin.

Turn the drain plug to pull
out the hose.
at the filter

Unplug the drain plug ,

allowing the water to flow out.

At this time use a vessel to

prevent water from flowing

onto the floor. When water does

not flow any more, turn the
pump filter open to the left
is clean to ensure smooth running of your machine.

Remove any foreign objects from

the pump filter . After

cleaning, turn the pump filter

clockwise and insert the drain

plug to the original place.
Close the lower cover cap

The water inside the tub will drain out when the pump filter is removed from the pump housing and flood the base of the washer. If not, the tub drain hose is clogged preventing the water to drain into the pump housing then out.

The door is locked because the foam switch in the pressure switch is open due to the presence of water after the unsuccessful drain cycle.

Disconnect the washer from the power outlet. Remove the three screws holding the lower front access panel to the cabinet and pull the panel down to access the pump housing.

Squeeze the clamp that hold the tub drain hose to the pump housing and slide it back. Prepare a pan to catch the water to prevent flooding. The tub drain hose maybe difficult to remove and you may need to insert something under it to break the seal and pull it off.

Remove the tub drain hose from the tub by squeezing the securing clamp and pulling it off the tub drain outlet. Clear the hose and the tub drain outlet from any debris.

Reinstall the tub drain hose and manually unlock the door before reinstalling the access panel. Reach and pull the release ring behind and up the right side of the front panel, then open the door.

You will have to take the hoses off between the tub and pump, and the pump and weall drain. They are packed with rubber. Oh, don't forget to clean the inside of the pump too. Run clean water through all hoses and the pump before reinstalling and you should be fine. Don't wash rubber backed rugs in washers unless you go to the laundry mat. This should be put in the maintenance guide of your washer book, but I've yet to see it.

your pump is clogged with matt mud...
remove the back panel
the pump will be right on the left
two hose clazmps
you will loose a gal water
1/4 turn on the pump it will now come out
disconnect the two wires...
clean the pump out and try to clean out sump hose and drain hose
sump from tub to pump
darin pump to drain
reassemble your done

First I would try to flush the pump, if the tub is still full of water. To flush the pump, take a garden hose sprayer and fit it tight into the drain hose. Give it a short shot of water, then stick the drain hose back into the drain. Put the washer on spin and see if any water comes out. You may have to do this more than once to clear the pump. If that does not work, siphon the water out of the washer and disconnect the hose from the pump to the drum. Clear the hose the best you can, pour a little water into the drum to check it. Check the pump too, take it apart if you have to.

The F21 error on this line of washers is the machines way of saying the water took to long to drain from the tub. This could be a problem with one of the washer parts including the drain pump itself, how the drain hose enters the stand pipe, or maybe even something is stuck somewhere in the drain system and is preventing the water from flowing properly. Not quite an emergency, but it is an indication of a problem and a problem that can lead to something bigger if not looked into.

In talking with the customer, I found out the last load before all this started to indicate a problem was a rug from the house. Rugs can be troublesome to was as many of them used in laundry and bath rooms have rubber backings that can come loose when washed. When the backing comes loose, it can find it's way into the drain system and cause a problem, or the rug fibers can come loose and do the same thing. Figuring this was the problem, I explained to the customer how to get access to the drain pump by removing the three screws that hold the lower access panel in place. Here you will find the pump and the all important sump clean out, or as we like to call it, the coin catcher. Inside she found many fibers from the rub along with a few other things that found there way out of her kids pants pockets.

With the sump cleaned out, I asked her to try another load then to give me a call and let me know how everything worked out. A phone call a couple hours later told me the problem had been solved, and now this customer knows a bit more about her washer.

Many of the front load washers on the market have a user accessible clean out for just such an occurrence. Just be aware that if you open it up, any water that is still inside the tub will quickly be in your lap, so plan accordingly.

Exactly the same problem. Washed a small area rug that appeared to have pretty much disintegrated. Machine would not drain. Got the same e 20 code. Checked the drain hose, and it was fine. Reamed the house drain just to be sure. Drum appears to have drained, but now the motor runs, and no water enters the machine. Both water hoses are flowing. No further error codes. Nada.

Yep that rug backing has totally clogged hoses, drain pump.
will have to be dissasembled and cleaned. You could try some creative things like using air pressure to try and clear the tubes.