My vision 500 series front-load washing machine quit working door locked, will not open and water is still showing in tub. E13 error messageshowing. how can i correct problem?

Door hinge on left side and not reversible for this model.

Hi dear.
Regarding your information, I would say Child lock has been activated. I do not know what model or serial number of your dryer but you need to refer your machine's user manual or contact Bosch for deactivate child lock. I hope that helps. Thanks.

Hello Mark Depner - Typically error code E13 indicates that the washer is detecting a water leak in tub or air leak in air bell. You will need to contact a professional to move forward accurately and verify where the leak is located.

turn the dial to the off position. Hold down both the delayed start and spin select buttons and turn dial to the left one click (cold position). you should then here the door unlatch. let go of the buttons. you will see some other codes p 01, p 02. turn dial to off. it should work fine after this. it worked for me. this should be in the manual.

I have the Bosch Vision 500 Series with the E:12 error. My issue was the water inlet valve. When the washer was filling up very little water could be seen coming into the washer and if you just hit the button eventual you would get enough water usually three times during entire wash cycle. Replaced the water inlet valve myself in about 5 minutes very easy. YouTube videos show exactly how to do it. Now the water comes in almost covering half of the front window. Just finished first wash without and problems.

Hi!

The door lock uses electrical power to keep the door closed. Unplug the machine from electrical power and the lock will be released in a couple of minutes. Please be sure not to flood the room if the water level inside is above the door level.

Regarding the E13 error itself, it means too long draining time, and it can be caused commonly by something stuck in the drain filter. To get to this filter and clean it, you have to look at the lower part of the machine and remove the circular panel, then insert a little screwdriver into the hole and twist , the acces pannel will get open. Now twist the handle of the filter and pull it out. Now it can be cleaned. CAUTION: opening the filter will cause all water inside the machine to get out, so have some towels handy to avoid water to spread all over the floor.

Hope it helped,

Bogdan

Thanks again Mark

Im getting an error e13 message and don't know what to do