Epson Stylus Photo R2400 InkJet Printer Logo
j
jkml007 Posted on Feb 05, 2014

Paper doesn't feed properly R2400

Paper doesn't feed at all or when it feeds, the paper gets out, damaged

1 Answer

Robert Allocca

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  • Posted on Mar 20, 2014
Robert Allocca
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Joined: Dec 30, 2008
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You may have a paper jam. A small piece of paper in the rollers will cause that. Open printer and look for any paper in between the rollers, pull it out.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 04, 2008

SOURCE: Paper Doesn't Feed Properly

Only one roller is working properly. I have had this problem before. It could be because the rollers are worn out or not attached properly.

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Anonymous

  • 1 Answer
  • Posted on Feb 02, 2009

SOURCE: paper feeds crooked

Sounds like a blocked paper path, paperclips , staples , bits of paper etc can drop into the sheet feeder entry and get stuck in the paper rollers.Look and see if you can see anything in there, if not try feeding a piece of thin card back through the printer from the front (ie in reverse of the normal paper travel) be careful and you may be lucky and drive out the obstruction, if not you will need to strip it down to investigate further

Anonymous

  • 1 Answer
  • Posted on Mar 06, 2009

SOURCE: epson r2400 won't feed paper

I had the same problem, then found these instructions for cleaning the feed roller: http://www.museofineart.com/files/RollerCleaningProcedureRev2.pdf I used the paper towel method and it's working fine now with no issues. 

James Pendergast

  • 42 Answers
  • Posted on Jun 17, 2009

SOURCE: Paper won't feed into printer

I have taken a piece of cardboard, like the ones you get with a new shirt, size it to 8.5 x 11, and tell the printer to print a test page. hand feed the cardboard thru, and most times it will clean out the residual paper pieces stuck in the internal rollers. I have used this method several times and was successful 99% of the time. It isn't rocket science, but It may work. You will probably have to push the cardboard thru, but do not force it to much. It will not go thru easily on its own. Just a suggestion.

Anonymous

  • 7 Answers
  • Posted on May 06, 2011

SOURCE: paper won't feed properly and

There are a couple of possibilities. First is a little piece of paper could be stuck somewhere along the paper path and is causing one of the feed rollers to not grab the paper evenly, which will make the page twist on most of the models in this series, if you pull the paper out and take a flashlight and look up the feed path you will usually see anything in the feed path near/on the rollers at the top.
Another possibility is one of the feed rollers is old and worn out (If machine gets heavy use) and it will cause same issue.
Also light paper stock can sometimes be too thin for the rollers to grab properly and cause it to twist and slide around. This is usually more of an issue with gravity/drop feed printers but can also occur on front feed style too. Usually 20lb stock is good, but if thats doing it, you can try going to a 24lb.

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Paper feed jams on right hand side after I pulled bits of an A4 that came out ripped

Bruno:

You did not get all the pieces of that A4 paper out of the paper path. There is still a small shard of paper in the right side of the paper feed area. Use a flashlight to look carefully in the paper feed area and gently use tweezers to remove the piece of paper. If you pulled the sheet of A4 paper backwards out of the feed area, you may have dislodged the paper feed sensor (a small plastic finger that sticks down in the paper path to tell the printer that the paper has passed.) Be careful with the tweezers... if you break that sensor, there is no fixing it.
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Hi my name David and I to have the 2400, my paper wont feed throu and when it does it goes throu none stop,with out printing I need help please.

I had the same problem with my R2400, it was the feeder mechanism and was fairly easy to sort (for me anyway). If you look in the paper feeder area there is a grey roundish wheel in the bottom right hand corner (looking from above and the front). It often gets dust and fluff etc in and around it and therefore fails to feed the paper through correctly. Try cleaning it with a rough-ish cloth (like a dry flannel etc) - this worked for me.

Alternatively what can also work (as I discovered myself prior to solving the problem) was having a stack of paper in the machine. I.e having multiple sheets in the paper feeder also seemed to solve the problem.

I still get the issue occasionally but it is far less prevelant.

HTH :)
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The only thing I can think of, without actually seeing it work, is the feed rollers. I've never liked the feed system on this model, seems to be very temperamental. It could also be the feed clutches. There was a modification that should have done years ago dealing with the feed system. I don't know if this applied to the extra two cassettes but the two upper paper pick-up assemblies were to be replaced. Gears were updated.
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try aligning the paper.. or look inside the roller of the printer... there must be something stuck in it..
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Hi there i need some help, I need to find out why my paper will not go into the feeder area of the printer. I have tried different ways and it just won't feed even though the rollers roll. Thanks call if...

This printer comes with major paper feeding problems, even on the FAQ for this printer on HP's website paper feed problem is the number 1 FAQ. It either misfeeds or won't feed paper. An average example is if you try to print a 6 page report, it will missfeed about 10 sheets to print 6, and you will spend a lot of time pushing the paper feed button.

Following the guidlines in HP's faq about this does nothing to improve the situation. HP basically denies any problem with the printer and wants the consumer to pay to ship and have the printer fixed, even if it is new. They will give you phone calls and emails with a lot of PR babble, but do nothing. Stay away from this piece of junk, HP is aware there are major paper feed problems, does nothing about them, and doesn't take it off the market.
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