I am having this same problem...any solution??

What burning software/version are you using?

Try using a known-good (for instance, a movie you just watched on your TV). If it doesn't read that disc, make certain you have seated the disk in the drive properly (Laptop drives have a *CLICK!* when you have seated the disc properly). If that doesn't work- if the laptop is in warranty, get it fixed. If not, use an external drive to fulfill your media needs

I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a

Sounds like the disc needs to be finalised to close the session...put the disc in and look for this in the disc option menu's

First check the disc doesn't have dirt, finger prints or is very badly scratched. If it happens on all discs you will need a lens cleaner disc. If that doesn't work then it could be damage to the lens or a fault on the unit.

replace it.

Have you tried using a different burning software?
IMGBurn is a great, free alternative burning solution. Simply download and install it, then open it, and it should automatically detect your DVD burner. Select what you would like to do, then click burn!
IMGBurn website: http://www.imgburn.com/
-dwmcc

Did you go to REGEDIT to see if you have a corrupted registy?

Follow these instructions VERY CAREFULLY BELOW:


1) in COMMAND type REGEDIT

2) CLICK on HKEY_LOCAL_MACHINE

3) CLICK on SYSTEM

4) CLICK on CURRENTCONTROLSET

5) CLICK on CONTROL

6) CLICK on CLASS

7) VERY VERY CAREFULLY: CLICK ONCE ON THE FIRST REGISTRY FILE FOLDER RIGHT UNDER THE WORDS CLASS

8) Using the up and down keys on your keyboard: move the highlight down the list SLOWLY until you see the Title "DVD/CD-ROM DRIVES" on the RIGHT HAND SIDE OF THE REGISTRY EDITOR UNDER THE WORDS DATA.

9)VERY VERY VERY VERY CAREFULLY ERASE ONLY THESE FOLLOWING WORDS:

ANYTHING THAT SAYS LOWER FILTERS AND ANYTHING THAT SAYS UPPER FILTERS

After that close all windows and reboot the laptop

Check the dvd drive again with a dvd movie and an audio cd and a software program.

If everything works, the issue was just a corrupted dvd registry, if it does not work please write me the results.

I hope this helps :)

Put DVD in. It should auto play. If it doesn,t, left click computer and right click dvd drive. Click open with. Select vlc and enjoy

try buying ulead videostudio and it doesnt even need to be finalized.
videostudio was great for me because i could simply put in my disc and then click on import from disc and it would import it onto my computer. hope that helps.

there is a disc cleaner disc and a cleaning solution. put the liquid on cleaner disc and insert it.play for some time. now put a new dvd or cd and try