Hotpoint HSS25GFP Side by Side Refrigerator Logo
Posted on Jun 07, 2009
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Ice maker not dumping ice

We just moved, prior to moving had no problems with the icemaker since we've moved it's not working. Water is getting into it but doesn't dump it once it's ice.

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  • Expert 103 Answers
  • Posted on Jun 08, 2009
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Joined: May 30, 2009
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Hi: Not knowing how long it's been hooked up... Ice production can take as long as 72 hrs to start. Usually 24 to 48 hrs. The freezer also has to be stable at 0 degrees F to start producing ice. The tray mab be full but it wont dump untill 0 degrees F. Another thing is it's human nature to keep opening the freezer to see if Ice has been made. This justs dumps the cold air out and will slow the ice production. Just because your food is frozen dosn't mean it is at 0 degrees F. Ice cream should be rock hard. Try setting your freezer colder and allow 24 hrs for it to stabilize. This is the best try and it usually works, before calling a tech. I hope this helps, Jeff

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