The printer model is FS-3140 and we only have the one cassette tray which is loaded with letter sized paper. For some reason when I look at the tray settings on the printer, it shows mp tray set to letter, cassette 1 to legal and cassette 2 (don't have) to letter. How do I fix this?
SOURCE: tray output
You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.
Specially when you specify from what tray/paper type to print.
This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.
Good luck!
SOURCE: I have a T620 that won't print from the trays
Turns out that the paper tray was damaged - the tray was unable to determine the correct paper size, despite fooling with the green paper stop. I had to compare it with a known-good tray to see the problem.
SOURCE: change tray 1 paper size
You need to adjust the green paper size sensor in the back of the tray to letter. This is connected to sensors on the side of the tray. If you set it directly to Letter, then the printer will read the tray as letter paper.
SOURCE: Cannot change paper size of trays 1 and 2. Tray 1
To disable the operator panel menus so that changes cannot be made to the printer default settings: 1 Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to Print and Hold functionality. 2 Press and hold Select and Return and turn the printer on. 3 Release the buttons when you see Performing Self Test. Config Menu appears on the first line of the display. 4 Press Menu until you see Panel Menus, and then press Select. Disable appears on the second line of the display. 5 Press Select. Locking Menus appears briefly. 6 Press Menu until you see Exit Config Menus, and then press Select. The menus are disabled. If you press Menu, the message Menus Disabled appears. To enable the menus: 1 Repeat steps 1 through 4. 2 Press Menu until you see Enable. 3 Continue with steps 5 and 6.
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