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Sounds like the LCD or main board has blown a fuse. Look for a small fuse. This may require the machine to be opened up. Contact Konica customer services as this is a common fault with the c250 range
kindregards
The scanner light or sensor might be faulty. As you have not provided the model number please check if it the scan function is working. If not then that confirms the sensor may be faulty.
You need to install the drivers first. before scanning. please download the drivers for scanning from samsung website. and for the photocopier problem please reset your printer.
i would say possibly you are missing out on something..because if the other functions particularly photocopying are working then this should work..as in if the photocopying function works then the scanner is ok cause basically in photocopying the machine scans then prints... perhaps check whether you are correctly following procedure to scan..most hp all in ones have a button on them that you press and it automatically initiates scanning and simultaneously the software on the pc is initiated..try this,if not then try reinstalling the hp software..hope this helps..regards
my MP 160 cannot scan to pc, but can print and photocopy well. it says
it cannot communicate with scanner..cable might be disconnected or
scanner might be off..tried uninstalling and reinstalling..still
doesn't work
Yes, same thing happens to me...Error code 5010...and flashing green and orange...alternating lights. I was trying to photocopy (in basic black, not colour). I had a few pages to copy. I got this 5010 Error code after EACH copy! I had to turn off the printer after each copy and then turn it back on for the next copy. That's not the worse of it.....once I turned the printer back on and hit copy again...the printer took a VERY long time to scan the item for the next copy. It took me a good 40 minutes to copy 15 pages. Sooooo irritating!!!!!
Anyone know what to do?
I've also had the paper jam on me tons of times. I am really disappointed with this product. I would not recommend this printer to anyone!
Yes you have a fuser problem you can try to reset it but more than likely you will need a new fuser or part of the fuser
Contact me if you require more help
you didn't describe your problem briefly.
1. Check if you photocopy anything, it is coming out correctly you are doing. it means your scanner is perfectly allright.
2. if you are not able to photocopy with this printer, it means your scanner is not working properly.
But if it photocopying properly and in windows it is not scanning it means software is not working properly, try to arrange new software from anywhere and try.
The black printing usualy occurs when there is a faillure in the light, since your light is working fine, there may be a problem in the imaging device inside(camera) or the reflector. There is nothing wrong with the cartridge.
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