Olympus Stylus 790SW Digital Camera Logo
Posted on Jun 09, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My screen is black but the shutter is open and wont display

I try to take a picture but the screen is black and the picture is black when I take it. I can view pictures fro before but I cant get my screen to come on to take a picture, please help

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 919 Answers
  • Posted on Jun 10, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 09, 2008
Answers
919
Questions
0
Helped
348058
Points
2397

The problem you are describing is a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service. http://olympusamerica.com/cpg_section/cpg_servicerepair.asp Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $100.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Black screen

First try pressing the DISP or DISPLAY button. If that didn't work, have you tried downloading the photos, and are they also black? If so, a stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help. Finally if the photos are fine, and it's just that the screen is black, then it's likely just a loose ribbon cable connector to the screen. In that case, you would need to opne up the camera to reseat the cable.
1helpful
1answer

Camera not displaying images as seen through viewfinder. The screen is black. Image controls and info can be seen but the picture is just black. Takes photos which are also black; but previous photos...

A stuck shutter is another common failure mode for digital cameras, particularly for the SD1000. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.


By the way, my wife's SD1000 also has this problem every once in a while. I easily fix it by using the following steps from the link: powering on the camera, opening and closing the battery door, and flicking the end of the lens barrel with my fingertip (or you can tap it with a pencil as discussed in the link).
0helpful
1answer

The display is black through the viewfinder and the screen. The menu displays and pictures taken previously on the memory card can be viewed, but in camera mode, the screen is black and pictures taken are...

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, sometimes with lines, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help. http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html
0helpful
1answer

What makes the screen stay black when camera is

First try pressing the DISP or DISPLAY button on the back of your camera. If that didn't help...
A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
0helpful
1answer

Camera opens normally, only takes black pictures

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open). To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.

3helpful
2answers

My LCD screen is black. The camera seems to take

its actually probably the display. there is 3 different displays. 1. shows picture with icons 2. shows just the picture and 3. is a solid black screen. just hit the display button to cycle through until your desired display is present
2helpful
1answer

Camera works but the screen went black A640 except for video and color swap. Did I press a button? I was shooting in cold weather.

Think that you might have accidentally pressed the DISP or DISPLAY button on the back of your camera. This manually turns the LCD display on and off to save batteries. You would then use the optical viewfinder in its place. To turn the screen back on, just press the DISP button one more time.

But if you've already tried this, have you also tried downloading any of your photos taken with the black screen to your computer? Are the photos also black? If so, you might instead be experieincing a stuck shutter (possibly due to the cold weather).

A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
1helpful
1answer

Screen is black....will not display whats being taken a picture of nor is taking pictures.

Am assuming that you've already tried pressing the DISP button on the back of your camera. Is it not taking pictures, or are the pictures it is taking also black like the LCD? If black pictures, a stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.
1helpful
2answers

Black screen

Simply right click on the track itself and select send to/DVD-RW or CR-RW depending on the type Compact disc drive you have. Then you will see a notification, "you files to be written to CD." Simply click on it or go to your Compact disc drive on My Computer and click “write these files to CD.” Then follow the screen instructions. IT is that simple. All you need to do is press and release the display button until the screen displays. Usually Canon Powershot cameras have 3 display modes:- colour, black & white, blank. Your camera is set to blank that is why you cannot see any image/screen displays no image. Just press and release the display button until the screen displays. That should do it.
Not finding what you are looking for?

837 views

Ask a Question

Usually answered in minutes!

Top Olympus Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you an Olympus Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...