Lookin for reset sequence or coad
SOURCE: Power Door Locks work sluggish in lock or unlock
spray wd-40 into the door lock button area alongside the button: activate the lock back and, forth a few times; if this does not work to free the lock levers you must remove the door and, apply the wd-40 to the lock bar itself
SOURCE: I have the 4400 model installed in my 03 duramax.
This is a sealed unit, no service operation of any kind is possible on it. Your only way of reseting it is to unplug it from the mains for at least 2 days to allow the internal backup battery to drain . If it behaves the same after that then the defect is in the device itself, hardware. Since it's malfunctioning you will have to replace it as a whole.
Rip it out and do it manualy ,these viper and associated products use electrical components made in china and the specs fall well below the europeon standards of a phillips or a bosch unit ,old saying you get what you pay for.
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