Whirlpool Cabrio WTW7800XW 27" Top-Load Washer - White Logo
Posted on Feb 21, 2014
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Washer Lid won't stay open

When trying to load the washer, the lid continually falls. We have to prop open with the cabinet door above the washer to load.

1 Answer

Arnel

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  • Expert 184 Answers
  • Posted on Feb 28, 2014
Arnel
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3 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Feb 25, 2008

SOURCE: Washer won't spin and drain water (does everything else)

If you are talking about a small plastic piece that is on the washer lid that pushes down on the lid switch when the lid is closed, it called a "lid strike". This is an easy fix and does not require opening the washer. If, however, the lid switch itself (which is mounted under the washer tub rim) is damaged you can replace it by following these steps:

First of all, unplug your washer. You will need to remove the console in order to get to the lid switch. The washer may have release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up. If not equipped with this type of console, you may have a console that has removable end caps. They can be removed by gently prying up on the top of them from the rear on each side. You may have to use a small screwdriver for this. The caps should pop right off. Once removed, you will need to loosen a screw under each cap. And, still there are some of the older models that have screws holding the console in place from the back. Once you have the console loosened, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place. Now you will need to perform the following steps:

1. Under the console you will find the lid switch connector. Unplug the switch from the connector.

2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release.

3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first.

You do not have to remove it all the way from the frame, just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in on the side of the tub opening and a ground wire attached to the casing. Remove the connector plug, by pushing in on the release tabs on either side and pushing it down through the opening in the washer casing. The wire harness will be held in place by clips under the washer rim. It's a pretty easy repair job. Some models will have the switch located on the right-hand side of the lid rim opening, while other models will have the switch located on the left-hand side near the lid hinge.

Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps:

1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips.

2. Insert the brass-colored clips into the slot on the washer rear panel first, and then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in.

3. Make sure you plug the connector from the console back into the lid switch receptacle BEFORE you reassemble the console. This is easy to forget.

Replacement parts can be found at searspartsdirect.com or repairclinic.com. Simply type in your COMPLETE model number (located along the opening of the tub rim under the lid) in the Search Index. A parts index with illustrations and prices is available.


Good Luck and I hope this helps you. Post back if you have any further comments/questions.

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Ron Coons

  • 2651 Answers
  • Posted on Mar 16, 2008

SOURCE: How to open washer to check and fix lid switch

the lid switch can be changed without removing from closet for sure,you can remove the angular access panel between the2 units youll see 2 brass clips holding the cabinet to the top, slide the entire top toward you to remove. its located under there. there may be 2 screws across the rear of main top holding down as well but yea pulling out will get you kn more access to any component

Anonymous

  • 572 Answers
  • Posted on Feb 06, 2010

SOURCE: The lid will not lock on my Whirlpool Cabrio

id change the door switch

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1helpful
1answer

Samsung WF42H5400 AW/A2 Washer was briefly unplugged, then plugged back in. Now, it will not power on. Any ideas as to why?

hi Peggy.
Main reasons a washer will not start (either front or top load):
1. Power breaker off, washer not plugged in.
2. Lid switch faulty, door switch faulty.
3. Start switch and or timer faulty.
4. Washer motor faulty.
5. Main control board faulty or shorted.
Power to Washer
Be sure the washer is plugged into the electrical outlet in the wall. Also be sure the breaker switch in the breaker box is turned on. If you live in an older home your box may be called a fuse box. If so, make sure the fuse is in good working condition.
Door Switch Strike (Front Load Washer)
The door switch is a safety feature on front loading washing machines. On front loaders, the door switch must be closed and the door must be locked. If this switch malfunctions, the washer won't start. This switch is in the door frame of the washing machine where the door shuts. If you suspect the door switch is causing your washer to not start, carefully check the strike where it engages into the door lock assembly. Be sure the lock is working properly by keeping the door shut and locked shut. You can check the door switch for continuity with a multimeter. Be sure to disconnect the power to the washer when you check for continuity. If there is no continuity, replace the door switch.
Lid Switch (Top Load Washer)
A lid switch is a safety device located under the lid on top load washers. This lid switch will not let the motor operate when the the lid is open. If the lid switch is faulty, then the washing machine will not start. It may fill with water but will not spin if the switch is faulty. Some lid switches on top loaders also control the water inlet valve. In some top load washers, if the lid switch is bad, the washer will not fill with water. The lid switch is under the lid. There is a pin or pusher attached to the lid. This pin or pusher (when lid is closed) will press the lid switch. If your washer will not start, be sure the switch is being pressed. If the lid switch is being pressed but no power is being supplied to the washers motor, then the switch is most likely bad. To test the switch, turn off power to washer and remove the wires from the lid switch. Check the switch for continuity with a multimeter. If there is no continuity, replace the lid switch.
Start Switch and Timer (Top Load Washer)
The start switch timer on top load washers is part of the timer. This starting switch is turned on by pulling out the timer knob. If after pulling the timer knob the washer will not start, you can test it for continuity with a multimeter. Remove power from the washing machine and find the timer contacts. Some top loaders have a start switch that is a momentary contact type of switch. This switch will be located on the control panel. You can also test this switch for continuity with a multimeter while pushing the button in. Remove power from the washer before testing for continuity. If there is no continuity, replace the start switch and or timer.
Timer Knobs
Sometimes the timer knob wears out and cannot properly engage the timer shaft. If this is the case, then the knob is at fault. The knob cannot grip the shaft therefore is unable to turn the machine on. A worn knob will cause it to slip. Turn off power to the washer and inspect the back of the timer. Make sure the timer shaft engages the knob when it is pulled in or pushed out. If the knob is worn, replace it with a new one.
Drive Motor
Both top and front load washers use a motor that spins and agitates. (A top load washer uses a reversing motor) The motor spins in one direction to agitate and the other direction to spin. When the wash motor will not turn on it may be faulty. If the motor makes strange humming sounds then the motor may be at fault. To test the motor, remove the belts and try to start the motor. If it runs then you know something else in the washer is causing the issue. On newer direct drive washers, you will have to disconnect the pump and the coupling to the trans. If the direct drive motor turns on, then then you have a transmission issue or possibly the pump. If the direct drive motor won't start then it should be replaced. On front load washers the motor drives the washing basket with a ribbed belt. Remove the belt and try to start the motor. If the motor runs, then be sure the basket turns and doesn't have anything stuck or jammed between it and the outer tub basket.
Main Electric Control Board
The control board controls every component in your washer. If the main control board does not properly control the motor, the filling valve, the drain motor, or the door lock, the washer will not start. The only way to determine if the control board is at fault is to visually inspect it. Check for burned areas or any component on the board that may look burned or damaged. If you find burned areas or components on the control board, remove and replace it.
or read up more at this link.
samsung washing machine will not turn on Google Search
0helpful
3answers

Washer only stays on rinse cycle

The first thing to check in a no-spin condition on any washer is the lid switch. The whole purpose of the lid switch is to stop the tub from spinning when the lid is opened and this should also cause it not to drain or fill. It’s a safety thing.


A quick check of the lid switch is to slowly raise and lower the lid a little bit and listen for a faint clicking sound. This is usually a pretty good indication that the lid switch is working but it’s not definitive. A better test is to put an ohm meter on it and test the switch. You can access the switch by removing the washer cabinet.

The lid switch will most likely look like one of the two pictures below. You can click the pictures for a larger view and to order the part.
Older-style Lid Switch
00094434.jpg Newer-style Lid Switch
00092505.jpg
0helpful
1answer

Kenmore Washer 70 series Model #110.22722100 won't spin

Check door switch: If the lid switch is bad it will not drain or spin. Try this test: With lid open let it finish wash cycle. Press lid switch down with screwdriver. Washer should begin draining. Release switch. Motor should stop. Press switch a second time. Washer should start spinning as it continues to drain. If motor doesn't come on while lid switch is pressed, replace the switch. OR
http://www.youtube.com/watch?v=q942xn_2VXY
Click if helped.
0helpful
1answer

Kenmore washer front load 417 wont spin

Check door switch: If the lid switch is bad it will not drain or spin. Try this test: With lid open let it finish wash cycle. Press lid switch down with screwdriver. Washer should begin draining. Release switch. Motor should stop. Press switch a second time. Washer should start spinning as it continues to drain. If motor doesn't come on while lid switch is pressed, replace the switch. OR
http://www.youtube.com/watch?v=q942xn_2VXY
Click if helped
0helpful
1answer

Lid Locks- Fills for 2 seconds and stops

see this causes and fix it. God bless you
Door or Lid Latch Assembly If the washer lid won't lock the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer door won't lock the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.
Main Control Board If the washer door won't unlock the problem might be the main control board. This is not common. Normally the problem is with the lock mechanism.
10_12_2012_10_42_14_am.jpg
0helpful
1answer

MIne Whirlpool duet is having probloms please help me with it!

see this causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.

Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.

Line Fuse If the washer won't start the line fuse might have blown.

Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.

Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.

Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.

Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.


10_5_2012_7_02_41_pm.gif
0helpful
1answer

I has a Crosley Washing Machine Top Loader. Fill light comes on lid locks then NOthing!

seethis causes and fix it. God bless you
User Control and Display Board If the washer won't start, the user control and display board may be defective. Check for power to the washer first.
Timer If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this time
Line Fuse If the washer won't start the line fuse might have blown.
Thermal Fuse If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.
Line Fuse and Holder If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.
Main Control Board If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.

Door or Lid Latch Assembly If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Incoming Power Problem If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the hom
Power Cord If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

0helpful
1answer

Kenmore washer won rinse waer out model 22622100 any suggestions?

See the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.22622100&pathTaken=partSearch

I'm assuming that it won't drain. Will it spin????

If it will neither drain NOR spin. I'd check the Lid Switch:

Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.

Older models only used the switch during the spin cycle.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.

If it WILL spin but simply won't drain. I'd pull the cabinet (See above) and check the pump and hoses for any blockage.


0helpful
1answer

I can't get the washer to unlock. The cycle is stuck and I think the load is unbalanced but I can't get the washer door electronic lock to open even after I turn the washer off and unplug it

Manual Door Unlocking Procedure for Maytag Neptune Top Load Washers
  1. Safety first. Unplug the machine.
  2. Insert a plastic putty knife blade in the front edge of the machine between the top cover and the cabinet and in line with the lid seam on the left and on the right.
  3. Push in to release the latches holding the top cover to the cabinet.
  4. Lift the front of the top cover and release the lid from the lid locks.
  5. Disconnect the wiring harness from the lid locks. Clean the terminals to ensure good connection.
  6. Reconnect the lid locks wiring harness and push the top cover back into the cabinet until the latches lock up.
Please let me know if the problem comes back for further troubleshooting and repair guide.
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