Ricoh Aficio GX3050N Printer Logo
Posted on Jun 11, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My Ricoh printer (Gx 3050 N)is coming up with an error message (990) and won't let me print. This started b/c it was not printing right at first (i.e. Words had white lines through them where black ink was not printing. Heads and other maintenance stuff was done to make sure ink was not clogged up. i even threw away the old ink and got new.) I was told I needed to download Firmware GX2_V1_0_6 which I did, but now it's just not working.

2 Answers

Rick

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Contributor 46 Answers
  • Posted on Aug 28, 2009
Rick
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Aug 28, 2009
Answers
46
Questions
0
Helped
79445
Points
86

Remove the ink collector from the back. If full, install new one. If it's not full check the contact (it looks like a phone jack) itmust be clean. Look inside the machine to if if the mating connector is dirty.

OfficeServiceAjnc

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Ricoh Expert 215 Answers
  • Posted on Jul 16, 2009
OfficeServiceAjnc
Ricoh Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jul 10, 2009
Answers
215
Questions
0
Helped
160642
Points
423

The printer has a problem with the system program you should call service to fix that here is nothing you can do by your self

Ad

5 Related Answers

A

Anonymous

  • Posted on Jun 23, 2008

SOURCE: Ricoh Aficio MP C1500SP - functional error SC202

call ricoh serviceman he/she can fix it.
Defective tank full sensor
• Tank full lever bent or broken
• Incorrect ink suction
1. Check the harness of the tank full sensor.
2. Replace the GJ engine.
3. Replace the maintenance unit.

• The position of the tank full lever
does not stay at the tank full position
after ink initialization or air releasing.
• The position of the tank full lever is
not detected at ink suction.

Ad
Joed911

JDTec

  • 4338 Answers
  • Posted on Oct 04, 2008

SOURCE: Richo Printer many white lines on black print out

  1. PCU needs R/R
  2. You should replace the PCU if prints show any of the following symptoms.
    • Colors are missing, faint, or partially blurred.
    • Toner smears appear.
    • White or color rivers appear.
    • White or colored streaks appear.
  3. Important: Switch off the device and disconnect it at the mains.
  4. Open the right side cover.
  5. Pull the green levers as shown to release the inner cover.
  6. Lift the inner cover upwards.
  7. Squeeze the green lever on the black PCU.
  8. Pull the unit carefully out of the device and dispose of it in accordance with your local environmental policy.
  9. Place the new PCU on a flat surface.
  10. Peel off the tape from around the new PCU.
  11. Remove the top cover from the PCU. DO NOT remove the bottom cover at this stage.
  12. Rest the new PCU in the device as shown.
  1. Push the PCU into the device while holding the bottom cover. You will hear a click when the PCU has locked into place.
  2. Lower the inner cover.
  3. Push the two green levers as shown to secure the cover.
  4. Close the side cover.
  5. Connect the device at the mains, switch it on and wait for the self-test operation to finish.
  6. Please remember to rate all users who assist you for free :)


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Anonymous

  • 1 Answer
  • Posted on Jan 09, 2009

SOURCE: Ricoh 3050 printer, Error 990

We got the same error on our machine, so I called Ricoh Direct Tech Support and they said it is a known manufacturer's error. All you have to do is 1. make sure your product is registered, 2. call them up and tell them the error and 3. they will send you a new machine. You will have to send back the old machine in the same box, but they provide the RMA for you to ship it back in.
Good Luck!

Anonymous

  • 1 Answer
  • Posted on Apr 24, 2009

SOURCE: have error code 990 on ricoh gx 3000 printer how do i clear this?

you can try pulling out and reseating the Waste Ink tank which is located behind the machine behind a plastic door cover (left side of machine as you are looking at it from behind). Turn the machine off and on using the main power switch. If the code comes back then you will more than likely need a new Waste Ink Tank.

quennie732

  • 422 Answers
  • Posted on Jul 08, 2009

SOURCE: purchased new fusing unit for ricoh cl3500n;

You need to enter service mode, (this really should be done by a ricoh tech) Turn off printer press and hold down online and escape and turn printer on, the panel should sho a 1 2 3, push 2 for engine and enter press 7 and enter 804 is the counters for supplies. #4 is the fuser press enter after the printer says execute. Back out with escape and 3 to exit, cycle power. -Carl

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

How can I fix SC 990 error in Ricoh mpc2051

Hi,

the approximate meaning is that the software in your printer has attempted to perform an unexpected operation. So, if you're attempting to use a certain function on your printer, please restart and try once more. Otherwise, you might need to consult the printer manual to help troubleshoot the code.

Thank you.
0helpful
1answer

Hello i have a sublimation printer for Ricoh Aficio GX e3300n and now it is giving me error 990. What can i order to fix this error. My email address is [email protected]

SC-990 - Communication problem between BICU and input output board or software performance error.

I would suggest contacting Ricoh customer service.
0helpful
2answers

My ricoh aficio code a 990 how to fix them ?

An SC990 is usually an error indicating maintenance is overdue. The only way to verify that is by printing out the SMC report and seeing the subcodes. In the case of this model when is the last time the drum and developer was replaced?
2helpful
1answer

Ricoh Gx7000 inkjet A3 Printer - what does 'error 990' mean?

Error 990 indicates a dirty sensor, so either a maintenance unit is dirty or you have a clogged print head. You can read more about this error on Richo website where you can see in the images what you need to clean.
0helpful
1answer

A ricoh 1045 sc990 code says about Hard Drive problem. Where is this located? also please tell me what is and where is located a developer? Thanks in advance.

SC 990 is a software performance error.The software attemted to perform an unexpected operation.Software defective,internal parameter inncorrect or insufucient working memory.SC 990 occues when printing a message dtored in the information box.Avoid by firmware upgrade.This information can be cheked by using SP 7-403.The hard unit is located in rear right side up position of by pass.The developer is under toner botle in developer unit.
2helpful
2answers

Have error code 990 on ricoh gx 3000 printer how do i clear this?

you can try pulling out and reseating the Waste Ink tank which is located behind the machine behind a plastic door cover (left side of machine as you are looking at it from behind). Turn the machine off and on using the main power switch. If the code comes back then you will more than likely need a new Waste Ink Tank.
0helpful
1answer

Ricoh AP2600 printer gives an error message of SC322

1st Laser synchronization error signal error. The 1st Laser that turns on inside of the printer can't synchronize properly to print out documents which is why this message comes up and nothing is printing. Probably is going to need to be replaced but a qualified service tech is going to need to look at it further.
3helpful
1answer

Ricoh 3050 printer, Error 990

We got the same error on our machine, so I called Ricoh Direct Tech Support and they said it is a known manufacturer's error. All you have to do is 1. make sure your product is registered, 2. call them up and tell them the error and 3. they will send you a new machine. You will have to send back the old machine in the same box, but they provide the RMA for you to ship it back in.
Good Luck!
Not finding what you are looking for?

716 views

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...