Question about Kyocera Color Copier, Km-c2525e

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Replaced black toner as the copier asked for and still say it.. I replaced toner motor for that color but it still says add k toner ... WHY ?

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Has bad toner sensor in developer unit for black
they only sell this as an assembly. part# 302fz93113.

Posted on May 09, 2014


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Di200 [Subject] "Please Add Toner" is displayed even though the toner bottle is full. The ATDC circuits have been checked and the main and sub hopper motors are good. [Description] "Please Add Toner" is displayed even though the toner bottle is full. The ATDC circuits have been checked and the main and sub hopper motors are good.
CAUSE: Inside the sub hopper, the magnet (P/N 9326-2900-06) may be catching on the inside of the hopper, preventing proper actuation of the Sub Hopper Toner Empty switch.

SOLUTION: Make sure that the actuator can move freely up and down when no toner is in the sub hopper.

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