Kenmore 3.8 cu. ft. HE4t Front Load Washer Logo
Posted on Jun 11, 2009
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I have a Kenmore He4t front load garbage can washer. The circuit board is bad and i am looking for the part number + from what place has the best price? From Fixya.com? Apliance pros.com? Repair clinic.com is $179 + ship Any other place + any other advice? Matt

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  • Posted on Sep 18, 2010
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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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  • Contributor 2 Answers
  • Posted on Sep 27, 2009
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Matt,
You may be able to repair your problem circuit board yourself and save considerable money.
The circuit board in the He4t frequently fails because of invisible hairline cracks in the solder joints on the underside of the board, caused by vibration of the board during the spin cycle. The cracks are easily repaired by re-melting the solder joints with a minature soldering iron. (You can get a suitable miniature iron from Radioshack). The joints under the relays are particularly likely to fail because of the weight of the relays flexing the joints as the board vibrates. You cannot see the hairline cracks with the naked eye, but they are enough to interrupt the flow of electric current through the solder joints
This repair is well worth a try, it took me about an hour to re-melt the joints after removing the board from my He4t, and you can save around $200 by not having to buy a replacement board. My washer has been trouble-free for several years now, since I did the repair.
Hairline cracking in the solder joints in the He4t circuit board is believed to be caused by the use of lead-free solder, (which is more brittle than regular tin-lead alloy solder), due to environmental regulations in the country of manufacture. There are a number of reports online of successful board repairs by re-melting the solder joints to fix the hairline cracks.
Hope this helps,
Mverdi.

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