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L
Luca Posted on Mar 03, 2014
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Error#C1-5311 On the screen of my Samsung CLX-9250 laser copier, the message appears at the top: "Error Black Toner Cartridge # C1-5311: Open / close the sport." Given that the black toner cartridge is still full at 40%, I tried to pull it out and shake it to replace the toner, I have tried to clean some parts, but nothing. Could you provide me help? Thank you.

1 Answer

Jeff Hughes

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  • Expert 97 Answers
  • Posted on Mar 03, 2014
Jeff Hughes
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Joined: Mar 24, 2008
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Check to see if the sensors on the toner cartridge or printer body are clear. Typically little copper strips.

3 Related Answers

Jeff Hughes

  • 97 Answers
  • Posted on Dec 07, 2008

SOURCE: toner sensor error on an Oki C3520 Laser

Check the little switch/door on the right hand side of the drums.
This has worked successfully for me.

Symptom:
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.

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Cause:
The plastic shutter in the ID is fully or partially covering the toner sensor window.




Resolution:
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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Anonymous

  • 8619 Answers
  • Posted on Apr 20, 2009

SOURCE: Brother 4070 Printer will not recognize new toner cartridge

Hi

Just cover the eyes (on both sides) that you can see in the bottom of the machine after removing the imaging cartrige with a small piece of electrical tape.

With printer switched on push the switch which is located inside the upper left side of printer (it is a small white switch) and then release it. 


Also try resetting the gear, take the cartridge out. On the gear side take off 2 screws, the black gear on top right side, with a small spring underneath. Just take it off and reset it (rotate clockwise) so it is not at the stopping point.

Please do accept this solution and revert for further assistance.

Thanks
Rylee

Anonymous

  • 1 Answer
  • Posted on Feb 12, 2010

SOURCE: Samsung CLX-3160 FN

Easily Solved! I've got the the Samung CLX-2160 and I have was getting the same message "Replace/install Waste Toner Tank". The first thing I asked myself was, what is the 'Waste Toner Tank'? After typing in into google, I realised that the 'Waste Toner Tank' is the grey colored part located to the left (If you're facing it) of the toners barrel. So all you need to do is take the Waste Tone Tank out, shake out all the waste tone from it and replace it. Your printer will be up and running like the first time!!!

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Samsung clx 9250 error C1-5311

In alto sul display della fotocopiatrice multiXpress CLX-9250 mi compare da giorni il seguente messaggio: "errore cartuccia toner#C1-5311:Aprire/chiudere sport."
Premesso che la cartuccia ha ancora un 40% di toner nero,
ho provato e riprovato sia ad aprire e chiudere lo sportello, sia ad agitare la cartuccia ed agitarla (per ridistribuire il toner), sia a pulirla.
Niente.
Sapresti darmi indicazioni in merito. Grazie.
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Lexmark c534dn unsupported cartrige

This error message appears on the printer screen when the printer thinks the wrong toner cartridge is installed. To clear it or identify a service requirement, follow the steps below. NOTE: If you succeed in resolving the problem at any stage during the procedure, you not need to perform the remaining steps.
  1. Open the top front cover of the printer. If the display DOES NOT read Close cover or Insert cartridge, the 32 error is not caused by the toner cartridge and printer service will be required to fix the problem.

  2. Make sure the correct toner cartridge is installed for this printer model.
    1. Check Lexmark for a list of compatible cartridges for your printer.
    2. If the wrong toner cartridge is installed, remove it and install the correct one.
  3. If the correct toner cartridge is installed, it may not be seated correctly. To ensure that this is not the cause of the error, do the following:
    1. Turn off the printer.
    2. Reseat the toner cartridge.
    3. Close the lid.
    4. Power the printer back on and check the display.
  4. If reseating the toner cartridge does not clear the error message and the error started as soon as you installed this particular toner cartridge, the cartridge may be broken. You can check this as follows:
    1. Power off the printer and then reinstall the old cartridge. (You can also try a different new cartridge to see if that clears the error.)
    2. If the error does disappear, the problem may lie with this cartridge. Please contact the point of purchase, especially if the cartridge is brand new out of the box.
  5. If the error cannot be cleared by putting in a new toner cartridge or one that is known to be working, the printer may require service to fix the problem.
0helpful
1answer

How do I replace a cartridge for the samsung clx-3175FN?

1. Open front door of printer
2. Each cartridge is colored coded to correspond to the toner color shown on the small dislay screen which displays empty or low toner for each color.
3. Remove that cartridge and replace with a new one. Make sure cartridge is seated in printer then close door and make sure it closes flush with the printer gbody otherwise the sensors will think door is open and not allow printer to operate.

If you are not using a samsung manufactured cartridge there is an additionl procedure o turn off the flshing red light on the front nel. Post another question if that is the case.
0helpful
1answer

When I print with my CLX-3160FN there is a lighter band in the center of the page. There is no error message showing, how do I fix that?

it may be the problem of your toner cartridge shake well and then reinsert it or try to check with another cartridge if it also doesnt solve your problem clean the laser unit
0helpful
1answer

How do i override an empty color cartridge so that I can atleast print in black?

There is an error in the control logic of the printer that you can exploit like this:

  1. Start printing your document, you will receive the error message "missing toner"
  2. open the front door and close it again, this will reinitialize the test cycle
  3. the printer will now print one page before verifying the toner content again
  4. after one page you get the"toner empty" message again. Reopen the door and close it again to print another page.

This is only an emergency workaround if you really need to print something black urgently, in the long run you still have to buy a new toner.
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Dell 1235cn Laser All-in One Printer - Waste Toner Bin issue

Wash it out with rubbing alcohol and let dry. Apparently there is a light sensor that will throw up this error if the bin is dirty.
0helpful
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Printer is a Samsung CLX 3175FN. It says the

Hi,

To run a quick check on your black toner, insert your old black toner back to the printer.

press on the menu button -> system -> report-> supplier info-> print. and same for your new toner, if it show u both the old n new black toner are under the same serial number. the new toner might be faulty. Invalid toner detected.

get the new toner with the box packing back to the shop for replacement.
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