Kocaso M760 stuck on android screen

There are two buttons next to the power on button, they control the volume. Try turning the volume up key.

Here is the manual. Support Manuals

There are two volume buttons next to the power button, try using the increase volume (+) button.

Try this before you do a factory reset by loading the firmware again.

If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.

Support Troubleshooting Guide

it sounds like the physical home button is out of place (underneath the glass), the only way to fix it is to have a computer place, or see if it has a warranty that you can use to help repair the button.

Try removing the battery and doing a hard reboot.

if you have a guaranty is best to sent it back and keep after them to get anything don if you don't have a second laptop you can always go to the library and use the computer room it's free. D,R,CLAUDIO

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I need help too only I forgot my password for the home page...HELP!