It's simple. Just follow below steps.
To record voicemail on iPhone, you have to first set up Voicemail and then record voicemail message by following these steps:
1. Tap on Phone > Voicemail;
2. Usually, you will be guided to automated voicemail system and you can simply follow voice prompt to set up Voicemail. If not, you have to follow these steps:
a. Click "Set Up Now". You will be required to enter password. Tap password and then click "Done". Re-tap again and click "Done". Please keep in mind that password should be between 4-6 digits in length.
b. Click "Custom" to record voicemail. Activate "Record" to start recording and tap "Stop" to finish recording voicemail. After you finish recording voicemail, tap on "Save".
For more details, check: How to Record a Voicemail on iPhone
SOURCE: How do my iphone5 not ring just straight to voicemail
Usually phones only send callers directly to voice mail if the phone is turned off, if the tower cannot reach the phone or if the phone is in airplane mode.
Can you make calls? That will determine whether you can reach a tower.
Check to make sure you're not on airplane mode (if you can call out you probably are NOT in airplane mode)
Have you activated 'Do Not Disturb'? See this link for more info: http://support.apple.com/en-us/HT5463
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