Christmas gift from Santa. It worked for 6 weeks then would not charge or open
You may have to reset it. let if charge for about 24hrs, 10hrs may work fine too and With the device turned off, press and hold the volume down button, and then briefly press the power button. - Wait for the screen with the three Android images to appear, and then release the volume down button. - Press volume down to select clear storage, and then press power. - Press volume up to start the factory reset.
SOURCE: Gave tablet as Christmas gift, just returned to
return it to the place you bought it from and ask them to replace it because it could be a factory fault and it passed them by without noticeing it had a problem
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