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maybe you are trying to access your acc with a different machine.sometimes they lock it because they are not sure if its you.try to log in with the same machine that you normally use.
There is no way to verify the authenticity of your claim but under the circumstance of requesting help for your family...maybe something can be done.
You will be able to access your partner's Facebook account but you can't delete or erase anything there (if that's your intention: FAIL).
1. Log in to Facebook using your own account.
2. While still logged in, search for your partner's Facebook account by the profile names as if searching for any friend.
3. Click on the profile pic to view pictures, videos and other media.
4. You can download and in turn save these media but you can't edit, delete or erase any.
There can be several possibilities... if it shows certificate expired. look at the date you entered it might be too old... else try to reinstall the firefox. There may be you have installed a add-on or a toolbar that can access the facebook accounts. try to disable it and try again to log in...
You acces your facebook account with your email address, witch it's one per account. Try to remember with what email address you registered the account.
Maybe facebook is blocked site on your computer... To unblock it, go to control panel-> internet properties(options)-> security tab-> sites; if the facebook is on that list, select it (click on it), then click "remove" on the right. Then click ok, and try to acces facebook.
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