Kitchen aid will not start model 5kpm5

Contact an Authorised Kitchen Aid service company and ask them. If parts are available they will be able to source them for you. Start at the Kitchen Aid web site.

This is a kitchen aid. BUT!!!! it is an international model that was sold in countries with 220 volts. Look underneath the mixer for a white tag it should have a model number and a serial number, if you can get us those numbers then we can help with the parts. Hope this helps.

what model, there are two different types. post 2002 and pre 2002. need more info

Any appliance with a motor should rotate freely. These are basically gear driven devices, Kitchen Aid makes different quality equipment. So either the gears are worn or possibly if you notice an electrical smell the problem could be at the tail of the motor. there are 3 major components 1. the brushes where the armature spins if you look inside the vent holes you might see a slight arc while it is running 2. the tail piece which is how the motor is kept straight. or as I said worn gears. this is especially common when companies use plastic gears instead of metal ones. Commercial appliances made by people like Hobart are expensive, but they outlast most others..

Does the beater shaft turn when there is no load? (bowl is empty) Or it will not turn at all?

It sounds like you have a stripped gear. Your mixer has a nylon/plastic gear inside the mixer and that is 99% of the time what goes wrong. You will want to open the mixer up and inspect all of the gears, but most likely you will need to replace the worm gear, part number W10112253.

Here at MendingShed.com we sell Genuine KitchenAid parts and the items can be found on our website.

Here is a link to that gear: http://www.mendingshed.com/kawormgear.html

You may also want to replace the grease and gearbox gasket while you have the mixer opened up.

We also have a service manual posted on our website which will aid in taking the mixer apart and putting it back together properly.

Service Manual: http://lib.store.yahoo.net/lib/mendingshed/kitchenaidservicemanual.pdf

Thank you,

Colleen
Customer Service
MendingShed.com
800-339-9297

Hello oldandnew2,

The problem is in the speed switch, the contacts are closed and not allowign power to go thru it is a common problem with all of the kitchen aid mixer over a period of time the contactors get carbon build up. Take the back off and look at the bottom inside and there should be two little contactors see if the are burnt and try and clean them. If this does not work you will need a new one, post back the the tread and I will locate you one.

Thank you for being a member of FIxYa.

Sounds like you have solved it already, the phase boards are worth stuff all so buy one and throw it in. It's unlikely to be much else as you have proved the motor runs.

I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.

The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.

If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.

Hope this helps!

Hi guys,

The only available Kitchen Aid stand mixers on the European markets are the Kitchen Aid Classic and the Kitchen Aid Artisan.

The best way is to contact a Kitchen Aid service center / repair facility in your area.
Here is the European website of Kitchen Aid: http://www.kitchenaid.eu/eu_EU/ka/ka_europe.htm

If you bought a different Kitchen Aid Stand Mixer (like the Professional series) you probably won't find the required parts to convert it to a European model. The only way would be to use a voltage converter.

I hope this helps.

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa