How do you reset the password as we have forgotten it

How to reset your password if you have two-factor authentication enabled

1. Navigate to iforgot.apple.com in any web browser.
2. Enter your Apple ID email address.
3. Click Continue.
4. Enter the phone number that is associated with your Apple ID.
5. Click Continue. ...
6. Pick up one of the devices associated with your iCloud account.

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Jun 15, 2018

How to reset a forgotten Apple ID password [iCloud, iTunes, App ...

iMore > how-reset-apple-id

Get this password tool for free (giveaway will expire after 15 hours):
https://www.giveawayoftheday.com/password-recovery-bundle/

It allows you to create a bootable CD/USB that can help you remove forgotten Windows password.

The only way to bypass a forgotten password is to do a factory reset, so please check and verify you are doing the reset correctly.

Deb, You may have to do a factory reset if you can not remember the password. Check the attached links,instruction and guides, Good luck
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There must be a pinhole "factory reset" spot, have you check it?

If you need to reset your AppleID password, go here: Apple My Apple ID

Here's how to reset the tablet:

www.xotablet.com/pdf/xotablet-quick-start.pdf

If you forgot windows password but created a password reset disk beforre, you can use the password reset disk to recovery your current password quickly and easily.

Forgot email password? You can use Internet Explorer Password Recovery to help you reset forgotten email password, and you can see the detail direction from http://www.recoverlostpassword.com/products/internetexplorerpasswordrecovery.html