My Kenmore top loader washer won't spin. It fills with water, but it will not spin. It will just hum. I replaced the motor coupler, but the same thing happens. I looked at the motor, and the motor transmission will not turn. I also took the agitator off, after I reconnected the motor, and the spline shaft will not turn at all. The drum spins by hand, but the spline shaft to the agitator will not move. Could the motor be the problem, or, do I have a bigger issue at hand, like the clutch? I was told of a possible brake solenoid, but I want to make sure before I start "shotgunning" possible bad parts...
Agitator won't turn, it fills up water and hums
Hi, Did you check and see if the pump will turn? Put a 3/8" drive socket extension in the pump sleeve and see if you can turn it.
The other option is to remove the hoses from the pump and see if something is blocking it.
I hope this helps you.
Please let me know if I can assist you further.
Vic
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