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Motor has overheated; the motor unit does not operate or trolleyis stuck on stop bolt = Motor unit hums briefly; RPM Sensor =Short travel 6-8" (15-20 cm).• Unplug unit to reset. Try to operate motor unit, check diagnostic code.• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace RPMsensor.• If motor unit doesn't operate, motor unit is overheated. Wait 30 minutes andretry. If motor unit still will not operate replace logic board.
You're wall console has the vacation lock activated. The wall console will have a little lock button, hold that button for about 2 seconds and let go, that should solve your problem.
where is door trolley, up or down. did it go up too far and wedge against bolt in track. take out bolt to release and try. put bolt back in. did you overheat motor. wait 15 minutes. give more info. (Does light bulb blink 10 times, then safety beam problem affecting door going down).
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