The device is no more functioning Does not detect the DVD

First try this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318

Delete the upper and lower filters.

Then, go to device manager uninstall the DVD device driver. Reboot the computer. Wait until the computer automatically detects the DVD device icon. If not then download the DVD device icon from Dell Support website drivers and downloads.

If all files replace the DVD drive.

Hope this helps.

HI there,

Here's a link to Microsoft's automated tool for restoring unrecognized DVD drives. It doesn't work every time, but alot of the time it does.

http://support.microsoft.com/gp/cd_dvd_drive_problems

Best WIshes,

Marcus

Does it show the device in the BIOS? If not then there could be a problem with the motherboard hardware. If it is not showing up in the BIOS then I would first verify that the power connector for the drive has voltage. Also verify that the slave/master jumpers are correct if the drive has any. You could also try downloading the BIOS update from Fujitsu and see if after updating the BIOS it brings the cd-rom drive detection back. If the BIOS is seeing the drive but Windows is not then the problem could be with the Windows drivers or installation. You could try going into the control panel for windows and use the "detect new hardware function" and see if Windows detects the drive.

Hi
Could you clarify, is this a laptop or a desktop computer? Please check device manager and tell me what do you see there, right click on my computer or computer which you will find either on the desktop or in the start menu. Select Manage. Then on the left side, see the device manager, now look on the right, do you see any unknown devices or any with ? yellow mark on them? how about cd/dvd drives?

Hi, I can certainly understand how you feel and hope I can help.

error 19 isnt necesarily a corrupt driver, it can be 2 drivers trying to use the same resource (as in norton's backup drive and your cd drive, for example)

Try this - Click the start button, right click on "Computer", select "Properties", then click "Device Manager" in the upper left hand corner.

Open the bit that says "CD/DVD Drives" and try right clicking on the drives there and selecting "Update Driver Software". This will probably do nothing. Don't worry, I didnt really expect it to. Now right click on the drives, and select "Delete" and then reboot. This will reset the drivers for ya.

This fix usually DOES work. Most of the time. If it doesnt work, try the ones below.

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.microsoft.com/gp/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista setup after booting from the DVD (AHCI)
http://support.microsoft.com/kb/952951

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.microsoft.com/gp/hardware_device_problems

Hope these help.

Hello my friend, please try to reboot your computer then goto CMOS and check if the DVD Rom that you have is detected by your system. If it does not detect then you can manually detect a device using CMOS function. Also try to check if the connectivity of your DVD Rom is not diabled otherwise enable it to detect your device. If all the above steps you followed then the result is still the same then please find a computer technician in your place then let him open and fix the problem.

If you need more assistance my friend please reply to this post.

Thank you.

The driver for the device would have been corrupted by some incompatible drivers loaded onto your pc lately. It could also be that the device has been mistakenly disabled. If not, disable the device and restart your pc. After it stabilized on the desktop, go back to the Device Manager and enable it again. If nothing still happens, go through Control Panel and remove the driver from installed programs. Shut down your pc and disconnect the device. Leave for about 10 minutes and recoonect and power on the pc, the device should be detected by the pc and then install its drivers. If it doesn't detect the device, it has probably gone bad and should be replaced. Good luck

Hi there.
While you are in XP go to the device manager, look down the list of devices for the DVD rom, click on the + icon next to the DVD rom, right click on the DVD and uninstall it, restart the PC and let windows re-detect the DVD and install it.
I also suggest that you clean the registry, download Ccleaner from here, install it and clean the system and registry.

http://www.filehippo.com/download_ccleaner/

Good luck and thanks for using FixYa!!

http://support.microsoft.com/gp/cd_dvd_drive_problems

In the device manager, select the DVD ROM and UNINSTALL / REMOVE the device.  Restart Windows . . . did this work?  If not, boot into your CMOS and see if the drive is being detected by the motherboard... if yes, look further and make sure the settings for the drive are correct. Make sure that all IDE interfaces are enabled in the CMOS settings (both)