Kenmore Elite Model 796 31512211 Energy Star Top Loader HD

Sears sux! How old is that unit? Because if it is quite new then you bought a basic model, and sadly that is what you paid for. Let me know.

My wife, who runs "dryer central", stops the dryer short of complete drying and hangs the clothes that are easily wrinkled.
You may also have the heat set too high, or the time set too long, causing the problem.
Try experimenting.
Be blessed.

are water valves open check water valve on machain

Be sure drain hose is not kinked and no higher than the top of washer to drain pipe. Remove clothes as soon as it stops spinning

black marks is usally the bearing going the grease comes out of the bearings onto the clothes get it checked by and expert

Should be a star s'driver.................? Plug off the mains........ Don't forget to check the pump too.

more than likely the machine has a bad clutch or motor.. in most cases it is cheaper to just buy another top loader.

i believe your water pump is the problem.

make sure your washer is spinning the water completley out of the clothes. winkles are caused by moister and if there is a lot of moister in the dryer than it will winkle.

We purchace a washer and dryer in Dec 08 Kenmore HE energy star. They started destroying cloth about 2 months after purchace.
under our warranty and many many calls they sent a new set. 2 months later same problem. HELP