Question about Kenmore Washing Machines

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My Kenmore Washer 600 series does not agitate after the basket filled. The machine just stopped.

There is electricity to the machine. I've tried every cycle on the dial and nothing starts the machine working. I cannot feel anything under the agitator that would cause the agitator to bind. Is there a reset button on the motor? Does the agitator come out to check for obstructions under it?

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  • 233 Answers

What is the model number?

Posted on Feb 03, 2018

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

SOURCE: Washer won't agitate

Just fixed the same problem. Its a broken belt. Take the front panel off and to the right of the tub you will see a pulley and belt. We replaced both the pulley and the belt for around $40. Was real easy to do yourself.

Posted on Jun 06, 2007

jsrock516

Jeff Rockwell

  • 5911 Answers

SOURCE: Agitator not turning during cycle

Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.

Posted on Jul 10, 2007

Anonymous

  • 105 Answers

SOURCE: Kenmore 110 Series will not agitate, spin or drain but will fill

you may find that the motor is not going because of faulty capacitor or faulty timer
remove the motor from machine and try running with no loadif it works them maybe the pump is jammed or worse still gearbox is faulty

Posted on Jan 28, 2008

mikedurland

Mike Durland

  • 481 Answers

SOURCE: Sears Stock# 28803 / Model# 110.28803890 / Kenmore 80 Series

this sounds like the direct drive coupling between the motor and transmission. very common problem and not very expensive. look under the machine and and between the motor and transmission you will see a round rubber coupling and 2 plastic pieces one on either side; they all connect together to mate the motor and trans without a belt.

Posted on Jun 27, 2008

honeymokey

honeymokey

  • 3113 Answers

SOURCE: Kenmore 70 series filled and stopped...

Lid switch problem. Press down on lid and try to start machine. Reply.

Posted on Jun 16, 2009

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1 Answer

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if the water fills up and starts have a burning smell, to me it sounds like the agitator motor is bad. Which would be the next part in the washing sequence.
That's the best I can make of the description

Appliance repair person would be who to call

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_54ae41aaaffbab00

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Hello Friend, Just replace the water pressure/level switch. Replacement will make it fill correctly and agitate. Happy to help.

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You have a problem with the motor coupling. Top-load washers use what's called a direct-drive system, meaning it does not use a belt but what's called a "motor coupling". I probably replace 5 a week because these little guys break because of 2 reasons that i've found.
1) The break mechanism is too dry and causing the basket to stop at a holt, which puts a lot of strain on the coupler.

2) They break because of over-loading. I don't think you're over-loading though because it was find for 5 straight years.

Good luck to you. The repair is kind of hard to do on your own for the first time, so I would call an authorized technician. It will run you anywhere between $90 to $120 at most.

Best of luck!

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The electric motor my have failed or a part called a capacitor could be the problem? The capacitor is part of the starting circuit of the electric motor, if this fails the motor will not start therefore the washing machine won't spin or agitate.

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Lid switch problem. Press down on lid and try to start machine. Reply.

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You most likely have a broken coupler between the motor and gearcase.
You can buy the part for about $10 or have someone come out and replace it for about $150-200.
If you will post the complete model number from the the washer so I can see which style cabinet you have, I will try to walk you through the repair. It isn't very complicated if you are handy with home repairs.
With the age of the machine it probably just needs a coupler, but it could also have a problem in the transmission or basket drive that has caused the failure.

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