There is electricity to the machine. I've tried every cycle on the dial and nothing starts the machine working. I cannot feel anything under the agitator that would cause the agitator to bind. Is there a reset button on the motor? Does the agitator come out to check for obstructions under it?
What is the model number?
SOURCE: Washer won't agitate
Just fixed the same problem. Its a broken belt. Take the front panel off and to the right of the tub you will see a pulley and belt. We replaced both the pulley and the belt for around $40. Was real easy to do yourself.
SOURCE: Agitator not turning during cycle
Well, it sounds like you've done your homework. My first suspect would have been the agitator dogs too, but you said they were fine. Another likely suspect would have been the motor coupler, but you said the washer spins during the spin cycle. If the coupler was bad the unit would fill, but wouldn't agitate or spin. Plus, it would make an awful noise. I would have also suspected a clutch assembly, but you said the wash tub can spin. Normally, when the clutch goes bad, the drum won't spin, or spins slow. Another suspect could have been a bad lid switch, but the washer would have filled and stopped, without agitating or spinning. The only remaining suspect that I'm aware of is the gear case (transmission). Checking under the washer can give you some clues. Normally, when a gear case starts to go bad, they leak an amber colored oil. You may find puddles or drips under the washer. If you see no signs of oil the gear case could still be defective, however. But, before you go through all the trouble, double check the agitator one more time. Completely remove it from the tub and check the under side to ensure the grooves that grip the top of the gear case shaft have not been worn smooth. I hope this may have been some help to you.
SOURCE: Kenmore 110 Series will not agitate, spin or drain but will fill
you may find that the motor is not going because of faulty capacitor or faulty timer
remove the motor from machine and try running with no loadif it works them maybe the pump is jammed or worse still gearbox is faulty
SOURCE: Sears Stock# 28803 / Model# 110.28803890 / Kenmore 80 Series
this sounds like the direct drive coupling between the motor and transmission. very common problem and not very expensive. look under the machine and and between the motor and transmission you will see a round rubber coupling and 2 plastic pieces one on either side; they all connect together to mate the motor and trans without a belt.
SOURCE: Kenmore 70 series filled and stopped...
Lid switch problem. Press down on lid and try to start machine. Reply.
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