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Check if the TV and Amplifier
(if connected) is turned on and set correctly.
Check if the TV, DVD player
and Amplifier are connected properly.
Make sure the TV, DVD player
and Amplifier volume are not set to Mute.
There will be no sound output
during Reverse Play / Pause / Step /
Slow / Search.
If the DTS soundtrack is
enabled in the DVD Disc Menu, but you are using Stereo
Analog audio, the sound will not work. Try switching the
soundtrack to Dolby 5.1 or PCM mode in the Disc
Menu.
If you are using a cable box or other device upstream, look into it's volume. Typically source units would like to be 30 to to% volume, with the tv or stereo being the final control. What happens is the source volume gets turned too low, and then the final unit (tv or stereo) has to have so much volume to hear anything, distortion and poor sound result. Start with both midway and you should be good to go. This presumes that you toggled any buttons that said mute or attenuate...
My electronics savvy source says you may be overdriving the amplifier in your Kenwood stereo to an impedance-mismatched set of speakers, meaning that the speakers are impedance mis-matched to the Kenwood stereo, and therefore operate ok (but inefficiently) at low volume, but cut off completely at higher volume. Fix: match the impedance of your speaker network to the specs on your Kenwood car stereo. Once this is done, you should be able to crank up the volume to the point of permanent hearing loss. SAFETY CAUTION - sound levels above 85 decibels produce NIHL (noise-induced hearing loss). http://www.dangerousdecibels.org/education/information-center/faq/
Obviously make sure your stereo mode selector is set to AUX and the volume on the stereo is turned up at least a little when you test it.
If you still have no luck then try increasing the volume on the TV as well. You may have it set so that the level of the audio signal leaving the rear output connectors on the TV varies with the TV volume. That way if your TV volume was turned down or muted when you tested it, then you would not hear anything coming through your stereo.
There should be a setting in the AUDIO OPTIONS menu of your TV where you can switch between a VARIABLE AUDIO OUTPUT and a FIXED AUDIO OUTPUT level.
With the FIXED audio output level, you control the volume of the TV audio coming through the stereo speakers with the stereo remote only.
There is no sound or low volume coming from the television speakers.
Solution
Follow this procedure to troubleshoot when there is no sound or low volume coming from the television.
NOTE: Because each of these steps represents a possible solution to this issue, check the television status after completing each step.
Increase the volume of the television.
Ensure the television audio has not been muted.
Ensure no headphones are not connected to the television.
If using a set-top box with a volume control, increase the volume of the set-top box.
NOTE: If the set-top box is connected using an Audio/Video (A/V) connection, ensure that the A/V cables are connected securely to the appropriate video input on the television.
Verify that the MTS settings of the television are set to MAIN or STEREO .
NOTE: If the source device is not set to stereo or is not capable of transmitting a stereo signal, sound may come from one speaker on the TV only, and the volume will
sound low. In this case, adjust or replace the source device.
If the TV has a Simulated effect in the audio menu, turn it off .
Ensure the televisions speakers are not set as the center speaker.
NOTE: Some televisions allow the televisions speakers to act as the center channel speaker when using a multi-channel receiver.
Verify that the speakers are set to ON in the television menu.
IMPORTANT: If the television has audio output jacks and they are connected to a stereo system, then the speakers on the television may be turned off. Some televisions require the internal speakers or the center speaker setting to be off before audio can be sent out to a stereo receiver via the audio out jacks.
Ensure all audio and video cable connections are properly connected to the television.
Test the television using another source like a VCR, DVD player or Blu-ray Disc™ (BD) player.
Reset the television to the original factory settings. To reset your TV to factory settings, turn the TV ON. Then, while pressing the UP ARROW button on the Remote Control, press the POWER button on the TV. The TV will turn itself OFF then back ON.
NOTE: If your remote control does not have a RESET button or the procedure did not reset the TV to the factory default settings, perform a power reset.
If the issue is still unresolved after completing all the troubleshooting steps suggested, service may be required.
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