Xerox phaser 8550 fault code 02,008.67:15520

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Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

IIf

it may be the cartridges are dried up from being stored incorrectly take them back get new ones to rule that out first !! Hope this helps!!

This fault code is saying that the configuration card is missing. If you are not sure what it is, the configuration card is the 'SIM' like card that slots into the side of the printer where the power cable connects. If the card is present, turn the printer off, remove the configuration card and try wiping with a soft dry cloth and re-inserting. Try to prepare beforehand and keep the printer off for a minute or less as this will avoid you having to go through a cleaning cycle when rebooting the printer.
Hope this helps.

This is from the service manual
Harry

8500/8550/8560 PEST description
37,018.45: Main Tray Deskew Clutch
Disconnect. The Main Tray Deskew
Clutch is not drawing the expected
power

Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

You've got some physical problem inside the printer.

See:

http://www.office.xerox.com/printers/color-printers/phaser-8500-8550/sprt-enca.html

If your printer is networked, it can actually communicate with our support knowledge base directly, and troubleshoot itself.

9,0XX.xx Errors - Ink Loader Faults. Try switching the ink loader.

If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

When you service a Phaser 8500 or 8550 printer for:
· a persistent Ink Out message
· 9,035.43 Cyan Ink Stick Count Fault
· 9,036.44 Magenta Ink Stick Count Fault
· 9,037.45 Yellow Ink Stick Count Fault
· 9,038.46 Black Ink Stick Count Fault
Test the Ink Out Sensors for proper operation.
Inspect the Ink Sticks.