you can find the PUK & PIN only on the package or SIM-card holder which came with your SIM-card - see photo
Step 1: Look in your SIM card wallet. Most network providers will give you your PUK code on the SIM card holder and instruction manual/ package when you buy the phone. Others send the code through the post in your welcome pack.
Step 2: Contact your network provider's customer service team. If you can't find your PUK code in your SIM card wallet, contact your network provider. It will confirm that you are the account holder and provide you with your PUK code. However, remember you will need another phone to do so
Step 3
Visit the network service provider's website, where some networks will allow you to access your PUK code online. Networks such as AT&T require customers to sign into their online account before accessing their PUK code. However, others simply require you to enter your phone number before displaying your PUK code.
What is PUK
×