I can't print Invoices from Quickbooks to my new HP Officejet 6500 printer. It prints everything else fine, just not Quickbooks.
Quickbooks generally give problems with every darn printer on the planet.If you are not using the latest quickbook version then try this. save the document on your desktop and then close the original file.Then open the saved file and select the path to print and click on file point to set print area and then click on set to print area click on ok on the dialog box.Then try to print once again and see if it works.....it should if it doesn't call in to HP at 18004746836 and we will be happy to resolve your issue via a remote access session with your computer
To add to the 990c fix. You need to install this new printer as a new virtual printer. When you print to this virtual printer it will print to your HP 6500. Thanks for the great fix!
I just got off the phone with hp. Be sure to call them, they have a work around for this. In a nutshell, you are installing a new printer, the Deskjet 990c, and using that printer for use with QuickBooks, while Vista repairs the necessary drivers. Hope it helps!
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Was it working before from this program? Does the printer have to be set up / selected manually within that program (I'm not familiar with it's settings)?, and if so has it been?
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