it is only an APP
https://www.boxbe.com/signup/
why not reload it.
or get a manual called service manual and read that and try to figure out what's wrong, if it has batteries those are bad. first.
can you elaborate what non-functional means (details all)
is this it , just and APP?
if yes, ask them for support, if only and APP, they can help.
no phone stated and is not a computer, its Cell-phone app.
delete it and load the newer one, there support page is near or at SUX level,. all it is ,is, a email filter appl.
https://www.boxbe.com/
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