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If the ribbon is moving right on the I-4208 so far that you aren't getting print on the left of your label, the typical solution is to make sure that your ribbon roll is pushed all the way in, as far as it will go (at the top center of the printer on the black hub where the ribbon and it's cardboard core slide on). Similarly, make sure that the used ribbon that is winding on to the Rewind Hub at the top front is also in (to the left) as far as it will go).
I doubt the sensors would have anything to do with only printing half a label. I'm not familiar with the E-class series of printers, but the common causes of that problem that I've seen before with the larger M & I class printers can be:
1) A piece of label or ribbon is stuck on the printhead.
2) The printhead is not seating properly on one side, causing the printhead to be too far away from the label & platen roller to apply enough pressure in order to print.
3) A printhead cable is not seated fully somewhere and not supplying the signals properly to that half.
4) The main logic board is bad.
5) The printhead is bad.
6) There is a software problem or label configuration setting that needs to be corrected that controls the print width.
if the printer seems to function . and when your queued label printes, but no text on label, check to see if your driver will do a test print to the printer. if it does, check your fonts. Some Dmax printers will have a difficulty using TT fonts, especially in serial coms.. Try the printer fonts(datamax0, 1,2,3,4.
Check that your format is centered top and bottom on the stock, and that you have at least 1/8" quiet area top and bottom.
If you are printing on stock with an eye-mark, ensure that your print does not interfere with the area at the eye-mark. The printer will try to print the format, but if the eye-mark is in the way, even if the format is printed completely, will feed a blank label.
The also applys to standard die cut labels. with standard 1/8 die cut between labels
What type of stock are you using? Gapped, continuous, or reflective mark?
If you are using a standard gapped stock, and the stock is loaded in the printer and ready, press the feed button until 3-6 labels are passed beneath the media sensor.
If you are using reflective (eyemarked stock) go in the the media settings. Change the sensor type to reflective.
Make sure that the eyemark is presented to the sensot at the small white strip on the sensor. Do not move the sensor to a place where the sensor will see anything but the mark.
The way you can do this is to use Datamax fonts in your LabelMatrix program instead of truetype fonts like arial or times new roman. After making this change, do a test print and see if print improves. Another possible solution is use USB instead of Parallel cable (if you're not using it already).
The printer must be calibrated or the type of sensor is wrong. Verify that the sensor type is correct for your label (gap or black mark) and you can calibrate it by pressing the FEED key for about 5 seconds approximately.
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