SOURCE: Viking Designer 2 service mode
Hold down the start/stop button and the presser foot pivot button at the same time and turn the power on. You may need to try it a few times.
Hope that helps.
SOURCE: Viking Designer 1 balleds / Birdnest / issues
birdsnest refers to a mess of thread on the underside of fabric when you start sewing (after a few stitches all looks good). if this is the case and it is happening during embroidery, switch off jump stitch thread cutting.
if it happens at the start of normal sewing, either hold your needle thread when you start sewing or make sure the needle thread is under the presser foot and held by the presser foot when you start sewing. this way you will have an inch or so of thread on top of your fabric which you can trim instead of a mess underneath.
if there is a mess underneath for more than first few stitches, either your check spring in the needle tension area is set incorrectly, or your needle tension is set too loose (adjustable in sevice menu by tech only) or there is foreign matter caught in tension assembly preventing proper tension.
scott
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