Question about Ricoh Aficio Office Equipment & Supplies

1 Answer

Ricoh sp811dn does not recognize new toner cartridge

Been using this SP811DN printer for quite some time. Replaced the toner cartridges many times over. Today I had to replace the black toner cartridge; 820000 high capacity cartridge. Pulled the empty out and slid the new cartridge in. Closed up and waited. The new cartridge was not recognized. Pulled out the new cartridge and hit the end of the cartridge as usual, then put it back in. The alert message indicating replace toner cartridge still there. Thinking I may have received a bad cartridge I pulled another from my inventory - different lot number. Put this cartridge in and still received the alert message indicating the K cartridge is empty. Looked in the manuals and cannot find anything indicating why this happens. Does anyone have any ideas?

Posted by on

Ad

1 Answer

Defective toner pump. call a tech

Posted on Apr 13, 2014

Ad

6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
rylee_smith

Rylee Smith

  • 8619 Answers

SOURCE: Brother 4070 Printer will not recognize new toner cartridge

Hi

Just cover the eyes (on both sides) that you can see in the bottom of the machine after removing the imaging cartrige with a small piece of electrical tape.

With printer switched on push the switch which is located inside the upper left side of printer (it is a small white switch) and then release it. 


Also try resetting the gear, take the cartridge out. On the gear side take off 2 screws, the black gear on top right side, with a small spring underneath. Just take it off and reset it (rotate clockwise) so it is not at the stopping point.

Please do accept this solution and revert for further assistance.

Thanks
Rylee

Posted on Apr 20, 2009

Anonymous

  • 214 Answers

SOURCE: Rotate Toner Button and Replace Cartridge Messages

Hello
take out all toners and pc drum, use pressure air to clean chip reader under the toner rack (right side) also use some alcohol to clean chips on toners and reinstall.

Posted on Jun 19, 2008

Anonymous

  • 214 Answers

SOURCE: How to reset Black Toner Empty Message on 2430Dl

There are many problems like that and its not recommended to change toner from one printer to another.
but you should try: put the old toner (emty) in again, then turn off the printer, change toner and turn on printer again.
if thats not helping, then maybe you have a old FW so you can try to update the firmware.

Posted on Feb 09, 2008

adi

  • 526 Answers

SOURCE: "Ink cartridges cannot be recognized" when using genuine Epson

i had this happen to me twice with two different people, it is highly possible that your black inks are defective, its also highly possible that one of the other inks are causing this error. take them all out, and put one and see what happens, do this one at a time until you see something screwey.

also possible, the contacts on the printhead are dirty or are pushed in.

also possible, bad printhead.

Posted on Jun 27, 2009

rajdeepdutta

RAJDEEP DUTTA

  • 2517 Answers

SOURCE: Put in a brand new

Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Posted on Aug 22, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Printer Ricoh sp 210SU "service call error SC491". using compatable cartridge instead of Ricoh original. Service centre suggests to change the cartridge to solve the issue. any idea else pl share me


SC491 on a Ricoh SP 210SU is a code for bias leak.

The machine detects that a bias leak has occured from the drum charge, development charge or transfer charge.
PWM signals are sampled at 20 msec. intervals. This SC is issued if 10 PWM samplings within 200 msec. are abnormal.

• HVPS (high voltage power supply) harness loose, broken, defective
• HVPS board defective
• AIO terminal defective (the terminal for the toner cartridge)
• Cycle the machine off/on
• Check all the harness connections of the HVPS
• Check spring-loaded AIO terminal installation behind the HVPS.
• Replace HVPS.

Usually this error is related to the cartridge. Some manufacturers of compatible cartridges will replace the cartridge with a new one.
At least they should give a discount based on how many pages that was printed before it failed.

I have not seen this problem with a new genuine Ricoh cartridge.
It is important that the cartridge is not refilled more then 3 times. There is no counter on this, and companies that refill cartridges they collect (with unknown number of cartridges) may have problems quite often.

May 11, 2017 | Ricoh Office Equipment & Supplies

1 Answer

Life time of ricoh 3002c drums


Toner BK
Print Cartridge Black

Bla 841647
28,000prints/bottle*
Toner Y
Print Cartridge Yellow
841648
18,000prints/bottle
Toner M
Print Cartridge Magenta
841649
18,000prints/bottle
Toner C
Print Cartridge Cyan
841650
18,000prints/bottle

Feb 29, 2016 | Ricoh Office Equipment & Supplies

1 Answer

Ricoh sp811dn toner cartridge is ot detected when replaced


In the back of the machine on the nozzle assembly there is a toner end sensor. It is possible it just needs blowing off clean. Excess toner spillage in that spot prevents the sensor reading correctly. However, if that do not work, it may need new sensor.

Mar 30, 2017 | Ricoh Aficio Office Equipment & Supplies

1 Answer

Non-dell cartridge error


Its a DELL machine or a Ricoh machine (OEM)??? (Dell make printers??)

Ricoh uses a chip card to activate a cartridge....
Sorry for the bad news...
Dont use generic, refurbished, or other type off a "crancked" toner..
Its not ECOLOGIC... the number off machines dead by this type of toner its 10 times more than the normal...

The faking toner harmfull your machine.... NO? NO? see your post...
you loose your money.



Nov 17, 2009 | Dell 1600n All-In-One Laser Printer

2 Answers

Installed new black toner but it still indicates it is empty and nothing will print!


Did you install a brand new cartridge? Or did you refill the old cartridge?
Ricoh has "smart chips" in the toner cartridges, and those tell the printer how much toner is used. If you refill the toner,the smart chip must BE REPLACED, the old chip will remain stuck at "empty".
Sucks, that Ricoh for you. That why that printer was $160 on Woot. LOL.
(Yea, I got suckered in too...)

Oct 13, 2009 | Ricoh SP C220N Aficio Laser Printer

3 Answers

Toner Cart chip reset for Ricoh Aficeo sp c400dn


I believe you will need to purchase and install a reset chip. You can find them for the Ricoh C410 here at www.cfriends.com (that links straight tothe ricoh page - but if you need to search, type in "c410" into the search field on their site).

Jan 03, 2009 | Ricoh Aficio SP C410DN Laser Printer

2 Answers

Ricoh cl3500 printing light


Check the transfer roller. Its a black spongy roller in from of the drum. Make sure it is getting good contact. Did you shake the toner cartridge before you installed it?

Sep 29, 2008 | Ricoh Aficio CL3500N Laser Printer

1 Answer

Unknown toner


It must be some compatible toner on toner which are made from other company and not from ricoh on the label dose not write nothing some times.

Aug 28, 2008 | Ricoh Type 1110D - toner cartridge for...

Not finding what you are looking for?

Open Questions:

Office Equipment & Supplies Logo

Related Topics:

623 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ricoh Office Equipment & Supplies Experts

gggg

Level 3 Expert

904 Answers

Adorjani Laszlo

Level 3 Expert

1316 Answers

quennie732

Level 2 Expert

422 Answers

Are you a Ricoh Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...