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Hello and Welcome to FixYa!
Don't worry at all, the solution to your first query, here is the PC Suite for your phone (Windows 7 Compatible)
And sad but true for your second query there isn't any straight solution, the team is working for it. Let see what they come up with.
The PC Suite takes a while to establish a connection with your phone, when it does'nt it's probably because your RAM 'memory' is running out. Use fewer programs when connecting your phone to PC.
You could also try: right click on MY COMPUTER go to
MANAGE then
DEVICE MANAGER then
UNIVERSAL SERIAL BUS CONTROLLERS delete some USB HUBs.
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