Motorola Mobility Hx550 Bluetooth Headset Gloss Black Logo

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Anonymous Posted on Apr 05, 2014

Headset will not charge. I have only had to charge it a few times in 2 onths i dont understand what went wrong

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0helpful
1answer

How long should i charge the headset and how to turn it on

The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time.

System requirements for battery charge using USB

Personal Computer with pre-installed with any of the following operating systems and USB port:
Operating Systems (when using Windows)
Windows® 7
Home Basic / Home Premium / Professional / Ultimate
Windows Vista® (Service Pack 2 or later)
Home Basic / Home Premium / Business / Ultimate
Windows® XP (Service Pack 3 or later)
Home Edition / Professional / Media Center Edition 2004 / Media Center Edition 2005
(when using Macintosh)
Mac OS X (version.10.3 or later)

Charging the headset

  1. Open the cover of the micro-USB port.
Insert the tip of your fingernail in the groove, and open the cover.
  1. Connect the supplied micro-USB cable to the headset, and then connect the other end to a computer.
Make sure that you connect the plug of the micro-USB cable in the direction as shown in the illustration below.
Charging starts when the headset and the computer are connected.
Make sure that the indicator (red) lights up. Charging is completed in about 6 hours* and the indicator (red) goes off automatically.
*Time required to charge the empty battery to its full capacity
Notes
  • If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro-USB cable to charge the headset. In this case, do not disconnect the micro-USB cable from the headset and wait until the indicator (red) lights up.
  • When you close the cover of the micro-USB port after charging the battery, push the catch at the edge (the round part) of the cover into the port compartment.
  1. Catch
Tips
  • If the micro-USB cable is connected to a computer while the headset is turned on, the headset will be turned off automatically.
  • To charge the headset from an AC outlet, use USB Charging AC Power Adaptor* (sold separately). For details, refer to the manuals supplied with the USB Charging AC Power Adaptor.
  • The headset cannot be turned on while charging the battery.
*Refer to the Reference Guide on the recommended adapter.
Caution
If the headset detects a problem while charging, the indicator (red) may turn off, although charging is not complete.
Check for the following causes:
  • Ambient temperature exceeds the range of 5 °C - 35 °C (41 °F - 95 °F).
  • There is a problem with the battery.
    In this case, charge again within the above-mentioned temperature range. If the problem persists, consult your nearest Sony dealer.
Notes
  • If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will improve.
  • Even if you do not intend to use the headset for a long time, charge the battery to its full capacity once every 6 months to maintain its performance.
  • If the headset is not used for a long time, it may take longer to charge the battery.
  • If the life of the built-in rechargeable battery drops to half the normal length, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery.
  • Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the sun.
  • If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the computer before charging. The indicator (red) will go off automatically even if the computer enters into hibernation mode. Charge the headset again in this case.
  • Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub.

Usage hours

Status Approx. usage hours Communication time (including music playback time) (up to) 30 hours Standby time (up to) 200 hours The communication time will be about 15 hours when it is charged for 2 hours.
Time stated above may vary, depending on ambient temperature or conditions of use.

Checking the remaining battery

If you press the POWER button while the headset is turned on, the indicator (red) flashes. You can check the remaining battery by the number of times the indicator (red) flashes. The indicator (red) flashes immediately after the headset is turned on to indicate the remaining battery power.
Indicator (red) Status 3 times Full 2 times Mid 1 time Low (needs to charge) Note
  • You cannot check the remaining battery during pairing operation.
When the battery is almost empty The indicator turns red. When the battery becomes empty, the headset sounds a beep and turns off automatically.
1helpful
1answer

No responce

If you haven't used the device for a year, it is not surprising that it may not charge. The rechargeable Lithium ion battery may no longer accept a charge, especially if it was stored in a zero-charge condition. It' probably time to replace it. In the future, try to charge anything you don't plan to use for a while to 50-70% of full charge before storing it. I have destroyed a number of cordless phone batteries by letting them sit for a few weeks after a complete discharge, but luckily they are easy to replace.
1helpful
1answer

Afterglow Headset won't turn on.

The battery is shot. These aftermarkets sit on the shelves for a long time, probably because they aren't made very well, and tend to break not long after purchase.
0helpful
1answer

Headset not charging

Sometimes it takes longer than two hours. Leave it plugged in overnight if you can. The indicator light should go off after fully charging.
4helpful
1answer

Motorola H500 bluetooth won't turn on!

Hold the phone button down for about 4 seconds.. The light should blink 2 times and then stay on to add device to your phone once connected light will go out...Hold button down again light will blink 3 times and go off...........
3helpful
2answers

Static in headset

Here is an even simpler solution that works almost 99% of the time, do a system reset:
1. Take the headset off the charging cradle.  Make sure that the headset is not turned on (i.e. the green light on the base is not on) 2. Hold the mute button and the call answer button down at the same time.  (The mute button is the little black wheel on the top of the headset.  Push it straight in with the tip of your finger). 3. Hold these both down until you see the green light on the headset blinking a few times.  After 2 sets of blinks release. 4.  Put the headset back on to the charging cradle, wait 30 seconds, pick it up and try it now.  It should work.
7helpful
1answer

Discoverable mode

follow the steps below:
• Setting the headset into pairing mode
1) Ensure the headset is fully charged
2) The headset must be switch off
3) Press and hold the on button for +- 8 seconds until the light flashes red-blue
4) The headset is now in pairing mode
• Searching for the headset on the phone
1) Go to “settings” or “connections”
2) Select Bluetooth, then options
3) Select Devices and click add
4) The phone should search for any available Bluetooth devices and display what was found
5) Select the Explorer 3XX device and click add
6) You will be required to enter in a pass code which is standard ‘0000’
7) If successful then the headset will start flashing BLUE every few seconds.
8) If it’s a Samsung or Nokia phone you will need to “AUTHORIZE” headset on the device.
• The headset is now paired with the phone

Hope this helps
Season's Greetings from Fixya!

Chris (ziraffa)
0helpful
1answer

"Not Charging" and it says I have headset plugged in

My phone did this one time, i dont really remember how i got it fixed. If you havent already, take the battery out and wipe it off and the prongs that the battery goes in to. If problem is still there, you might need a new battery.
1helpful
1answer

Problem charging the device

This has been answered on this site try this link

http://www.fixya.com/support/t190081-jabra_bt250v_indicator_light_doesnt
0helpful
1answer

I cannot hear my sound if i call

u have headphone socket problem change ur phone charging base problem will solved charging base is to bottome of ur phone
Aug 13, 2007 • Nokia 1100
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