Message says reset time turn off camera and turn on again

From: http://www.sony-asia.com/support/faq/303088


Performing a manual power reset (If your camera does not have reset button and initialize function)

1. Turn off the camera.
2. Remove the battery pack.
3. Remove the button-sized lithium battery.
4. Allow the camera to remain without power for 30 seconds.
5. Reinsert the button-sized lithium battery.
6. Reinsert the battery pack.
7. Turn on the camera.

Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1

Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa

Reset your camera by pressing the reset button using a hair/paper clip. This should reset the settings back to factory

Hi,

The exact steps can be provided with the correct model #. The model # starts with "D". Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

?· Turn off the camera.

?· Remove the battery pack.

?· Press and hold the power button for 30 seconds.

?· Allow the camera to remain without power for 60 seconds.

?· Reinsert the battery pack.

?· Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks,

KenSolutions

FixYa

Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK. This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa.

Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa

Hi,

Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa

your lens may be jamed thats why it tells you to turn off then on its tring to cycle the lens so i would check that first! good luck!

Your camera has dirt in the lens, you need to get someone to take camera apart and clean it. This is very difficult to do if you dont have any knowledge of cameras. You could send to sony, they will repair, around $95 plus shipping. Kind of expensive. Cheaper to buy new camera. But you have nothing to loose by trying to take apart clean and lube lens.

Hi,

The Camera is displaying the Turn the power Off and On again message when the Lens in the Camera is stuck or when any internal malfunction happened.
To resolve the issue turn the power off and on several times. If the issue persists, try power resetting the Camera. To power reset the Camera, remove the battery from the Camera.
Press and hold the power button on the Camera for 30 seconds.
Remain the camera without power for 60 seconds and re-insert the battery.
Also try resetting the Camera back to factory default. Press the RESET button located at the lower right corner of the control buttons using a sharp pointed object.
If the issue persists, service may be required.

Good Luck
Thanks for using FixYa