Check error
Try the following steps
1. Unplug power
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover
into open position
DO NOT TOUCH THE ENCODER STRIP (clear plastic strip in
front of the white vinyl band)
3. Remove jammed paper/foreign objects (check
under the print head; if the print head is in the middle, slide it to the either
the left or the right side, & check for paper scraps underneath the print
head)
[IF WHEN THE SCANNER COVER WAS OPENED, THE PRINT HEAD IS ON THE LEFT
SIDE]
4. Move the print head to the middle
5. With the print head in the
middle, remove any ripped paper/foreign objects from the left corner (SINCE THE
RIPPED PAPER COULD BE VERY SMALL, USE A FLASHLIGHT TO INSPECT)
6. Close the
scanner cover & plug the machine back into the power outlet
[PERSISTENCE
OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE
ENCODER STRIP WILL REQUIRE CLEANING]
[IF WHEN THE SCANNER COVER WAS OPENED,
THE PRINT HEAD IS ON THE RIGHT SIDE]
7. Plug the power cord back into the
power outlet...LCD will show "Cover is Open"
8. Press Stop/Exit for
approximately 5 seconds until the print head moves to the middle
9. UNPLUG
MACHINE FROM POWER OUTLET
10. USE A FLASHLIGHT & TWEEZERS TO INSPECT:
Remove any debris from the right corner
11. USING THE FINGER HOLDS ON EITHER
SIDE, close scanner cover & plug machine into power outlet
[PERSISTENCE
OF THIS ERROR MESSAGE OR NO PAPER SCRAPS/FOREIGN OBJECTS FOUND MEANS THAT THE
ENCODER STRIP WILL REQUIRE CLEANING]
TO CLEAN THE ENCODER STRIP... (clear
plastic strip in front of the white vinyl band)
[Markings & debris can
adhere on the surface of encoder strip FROM HAND CONTACT &/OR GREASE CONTACT
INCURRED FROM REMOVAL OF JAMMED PAPER]
DO NOT USE FLAMMABLE SUBSTANCES NOR
ANY TYPE OF SPRAY TO CLEAN INSIDE/OUTSIDE MACHINE
1. Unplug machine from
power outlet
2. USING THE FINGER HOLDS ON EITHER SIDE, lock scanner cover
into open position
3. Clean both sides of encoder WITH ONLY A DRY,
LINT-FREE CLOTH
DO NOT FORCEFULLY PULL ON ENCODER STRIP
DO NOT TOUCH
ENCODER STRIP WITH BARE HANDS
DO NOT FORCEFULLY SCRUB ENCODER STRIP (THAT
COULD SCRATCH ITS SURFACE)
4. Clean encoder strip from right to
left--stopping just before the left corner
5. Clean encoder strip from left
to right--stopping just before the right corner
6. Repeat steps 5 & 6 two
or three times to clean thoroughly
7. After cleaning encoder strip, USE
FINGER HOLDS TO close scanner cover
8. Plug machine back into power
outlet.
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