Here are some basic troubleshooting steps you can follow to help you determine why your washing machine won't drain:
1. Check the drain hose in the back of the machine and make sure it isn't kinked or flattened.
2. If it spins but won't drain, there could be a piece of fabric stuck between the inner and outer tub, or even the drain hose or pump itself. The farther into the machinery a clog goes, the trickier it can be to remove. It could also be a faulty timer.
3. Are clothes soaked at the end of the wash, even though it appears to go through the spin and drain cycles? Worn or loose belts could be the culprit.
4. When the spin cycle starts, do you hear a humming noise? It could be a faulty or jammed impeller pump.
For more suggestions on troubleshooting and fixing this issue, check out
Washing machine not draining. I hope this helps!
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