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If it's invalid, it's more than likely you got your google account wrong, check on your computer and if it still doesn't work try to reset your password, or simply start a new google account.
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A factory rest requires no previous user information.
Your tablet could not have been set up with HER information. It is probably asking for yours as the parent, as that is what i used to install apps bought for the tablet. from Kurio. Try the forgot password option using your email address. If that doesn't work contact Kurio support https://www.kurioworld.com/k/us/parents/support/contact?product=kurioWatch#device. They should be able to use the device serial number to locate your account information.
try and hard rest the tablet go to youtube type how to hard rest a your make and model of your tablet and a few videos should come up watch them and it will show you how hard reset your tablet
Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don't get an email:
Do a pattern until it tells u that u have done it to many times you have to wait 30 seconds to try again.And then it should have on the bottom of the forgot password. Go on that and put up email address in there and then you will get an email with your password on it or it will so create a new password
Take it back to the generous person who gave it to you and ask her to try hard to remember the password or to unlock it for you so that you can change the pattern. Or contact the manufacturer's service center.
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